Surgical Nurse Coordinator

- $1,000 sign-on bonus - $500paid at hire with an additional incentive of $250 at 6 months and12 months

- Competitive hourly rateplus commission bonus

- Employeediscount on all products andservices

- Complimentary Vive RefreshMembership ($1,400 value)

WhyViveWell?

ViveWell is an exciting newmedical practice providing integrative, regenerative and precisionmedical care. We re blending conventional and complementary medicaltherapies to bring real relief by using evidence-based treatmentsand a holistic approach. Our team is looking for an energetic andexperienced Medical Practice Manager. Weare hiring for full-time role compensated hourly, starting range$40-$40/hour (according to skills and experience) with additionalsales commissions. Initial hours M-F, though we may adjust weekdayhours and plan to add Saturday services. Pay isbiweekly.

PhysicianLiaison for MedSpa Clinic Business Development / Afternoon OfficeManager JobDescription

ViveWellis an exciting new medical practice providing integrative,regenerative and precision medical care. We re blendingconventional and complementary medical therapies to bring realrelief by using evidence-based treatments and a holistic approach.We re well aware of the impact our solutions have on patient slives but we won t rest until everyone knows. We re seeking aqualified Physician Liaison medical practice representative forbusiness development to lead cultivation of new, untapped businessopportunities and help our practice connect with local referringmedical provider and business network relationships. This candidatewill also supplement our current office manager in some practicemanagement responsibilities after 2:30 pm. The ideal candidate willbe trusted to dive right in, take the lead, use initiative, andhelp build a thriving medical practice. Highly skilled at sales andbusiness operations, this person will join and inspire a team oflike-minded go-getters to achieve our companyvision.

Objectivesof thisrole:

• Manageboth our existing sales pipeline and the development of newbusiness opportunities.
  
• Meet withreferring medical providers and business relationships to discusspatient care, referrals, and new treatments, and thank them forexisting referrals
  
• Engage and targetreferring providers and practices to build lasting and robustpatient referral relationships. These patient referralrelationships improve patient care but grow and scale the referringpractice.
  
• Evaluate and help ViveWellmeet the needs and wants of referringpractices.
  
• Take a lead role indeveloping new-business proposals and presentations that create andnurture opportunities andpartnerships
  
• Identify trends andcustomer needs, building a sales pipeline for short/medium/longterm in accordance withtargets
  
• Develop strategies andpositions by analyzing new-ventureintegration
  
• Assist in thecoordination and implementation of marketing strategies, anddelegate tasks to achieve strategicgoals
  
• Motivate the team, trackperformance, and reportmetrics
  

Responsibilities:

1. PhysicianLiaison BusinessDevelopment:
   

• Visitlocal referring physicians and medical practices with the goal tobuild lucrative referralrelationships.
  
• Generate new leads,identify and contact decision-makers, screen potential businessopportunities, select deals in line with strategies, and facilitatepitch logistics
  
• Works with medicalpractice and healthcare system and independent medical providers tocreate effective physician referral marketingplans.
  
• Meet with local physicians,medical providers, staff members, and referring practice medicalstaff members to build referralrelationships
  
• Schedules physicianrelations meetings between providers and healthcareprofessionals
  
• Distributes themedical practice marketing collateral and patient referralmaterials
  
• Represents medicalpractice and physicians at local healthcare and networkingevents
  
• Develops physician relationsmarketing reports including tracking visits and measuring theROI
  
• Educates referring medicalpractices on the capabilities of the practice, how they canstreamline the referral process, and provide top-quality care fortheir patients.Lead outbound and inbound marketing initiatives todrive patient growth.
  
• Monitor andevaluate industry trends and customer drivers, and meet regularlywith managers and stakeholders to discuss strategy progress andgrowth strategies of themarketing.
  
• Manage proposal responseprocess, including detailed RFP requirements, content creation, andinputs from various sources
  
• Supportdeal structure and pricing with business-value analysis, andnegotiate prices for proactive bids andproposals
  
• Maintain and shareprofessional knowledge through education, networking, events, andpresentations
  
• Help organize, plan,and host healthcare events for ViveWell.This can include open houses, attend charity eventsrepresenting the medical practice, and more.
  
• Participate with mediaadvertising initiatives with coordination and support of ViveWellphysician owner, practice manager and digital marketingteam.
  

2)Operations:

• Collaborateswith leadership team to review and adjust business and clinicaloperations in order to maximize workflow efficiency, staffproductivity, and patientaccess.
  
• Regularly meet withleadership team to assess accessibility and efficiency ofoperations to adjust processesaccordingly.
  
• Regularly assessesfront desk operations (reception, registration, scheduling,payment, etc.) for accuracy and efficiency and adjusts processesaccordingly.
  
• Reviews health recordand customer relationship manager (CRM) processes for opportunitiesfor improvement among physicians and staff; securing necessaryassistance (training, optimization, billing,, etc.) to addressissues.
  
• Regularly monitors phonestatistics and performance to identify opportunities forimprovement and implements action plans as necessary with physicianownership.
  
• Routinely monitors waittimes (patient access, time-to-appointment, exam room, waitingroom, etc.) and develops plans to address issues with physicianowner, other providers andstaff.
  

3)Social MediaMarketing:

• In-depthknowledge of the patient experience and medical practice is vitalfor directing social mediamarketing.
  
• Createoriginal content to attract new patients based on your hands-onexperience and training for both patients and information on whatreferring practices are lookingfor
  

4)Quality Improvement:

• Ensuresthat the service expectations of both internal and externalcustomers are met and/orexceeded.
  

5)HumanResources:

• Collaborateswith physician owner on annual professional performance appraisalsfor support staffteam.
  
• Encouragesand supports professional growth and/or staff activities thatdirectly relate to the developmental needs of the practice andstaff.
  
• Servesas a role model, mentor, and professional colleague for othermembers of the management team by lending support and sharingopportunities forsuccess.
  
• Cultivatesand environment where physicians, Advanced Practice Providers(APPs) and support staff work together as a team to improvepracticeoperations.
  
• Regularlysolicits feedback from staff and medical providers on jobsatisfaction and addresses issuesaccordingly.
  
• Collaborateswith physician owner to develop action plans to address priorityissues in employeesurveys.
  

5)ProgramDevelopment:

• Participatesin strategic planning for thepractice.
  
• Coordinatesthe implementation and integration of new programs and medicalproviders in thepractice.
  
• Plansand/or participates in activities in thecommunity.
  
• Suggestsopportunities for expansion based on patient population needs,physician referrals or communityaccess.
  

6)Direct PatientInteractions

• Participatesin expediting patient care as necessary, including covering dutiesof medical assistants in times of clinic high volume or employeeabsences.
  
• Expressesempathy in patient interactions and focuses on the needs of thepatient, staff, providers, practice and organizationsimultaneously.
  
• Promptlyaddresses patient complaints and other patient-relatedissues.
  
• Servesas a champion for patientsafety.
  
• Communicatesin a competent and effective manner to meet patient and/or familyneeds and regulatory or organizationalrequirements.
  
• Collaborateswith multidisciplinary team, the patient, and family to promoteefficient patientcare.
  
• Servesas a mentor and preceptor for new staff and as a constant resourceto allstaff.
  

OtherDuties:

Complexprojectmanagement

• Datacollection, evaluation, management andanalysis
  
• Analyzeand select appropriate data and analytics to present to thedepartment/division
  
• Asassigned
  

Note:This job description is not intended to be an exhaustive list ofall duties, responsibilities, or qualifications associated withthis position.

This description is asummary only and is describing the general level of work beingperformed, it is not intended to be all-inclusive. The duties ofthis position may change from time to time and/or based on businessneed. We reserve the right to add or delete duties andresponsibilities at the discretion of the supervisor and/or hiringauthority.

RequiredSkills:

• Well-educatedAble to work within healthcare systems. Eager to learn new skillsand treatment concepts. Conveys thoughts and expresses ideaseffectively and respectfully. Ability to communicate at all levels,to include physicians, leadership, and staff within the variousorganizationalpartnerships.
  
• CharismaticCompelling charm, engaging and energetic with unwavering personalintegrity. Able to negotiate, persuade and establishdirection.
  
• Organizedfunctions independently and manages own time and finishes worktasks in a timely manner. Maintains accuracy and consistency. Ableto compile complex reports and develop presentations. Can plan,coordinate and develop multipleprojects.
  
• DrivenSelf-motivated, hard-working andambitious.
  
• Professionalismin all personal and written interactions, including punctuality anddependability. Ability to compose letters andmemorandums
  
• Results-orientedhas a demonstrated track record of achievement with a seriouscommitment to their own personal health. History of successful B2Bsales andnegotiation.
  
• Collaborationis able to both lead and be a team player who engenders trust.Dedicated to organizational success and helping others on theirpersonal health journey
  
• Kindnessa light-hearted temperament and humility to deal calmly andcourteously with people (lowego)
  
• Flexibilitynavigates within ambiguity, is solution-oriented, feels comfortablein an ever-changing environment. Able to deal with stressfulsituations.
  
• Serviceactively supports others, demonstrates an optimistic, can-doapproach to issueresolution
  

Preferredskills andqualifications

• Experiencewith marketing, sales, businessoperations.
  
• Bilingual,Spanish-speaking
  
• Computerskills: Customer Relationship Management (CRM) software (we useZoho), Electronic Health Record (EHR) software, patient/providerportals, office work-suites (documents, sheets, presentations),videoconferencing, online scheduling,etc.
  

PersonalRelationships:

• Skilledjob requiring high level of adaptability and interpersonalskills
  

Salaryand Benefits:

The salaryrange (or hiring range) for this position has been established at$30/hr - $40/hr, plus incentive-based compensation, asdetermined.

Thesalary of the finalist(s) selected for this role will be set basedon a variety of factors, including but not limited to, internalequity, experience, education, specialty andtraining.

Theabove salary range (or hiring range) represents ViveWell s goodfaith and reasonable estimate of the range of possible compensationat the time ofposting.

Thisposition is not eligible for overtimecompensation.

PositionBenefits:

Yourtotal compensation goes beyond the number on your paycheck.ViveWell provides an excellent work environment with access toinnovative medical treatments, generous leave, flexibility,personalized health care and can offer pre-tax health expensewithholding that add to your bottomline.

• $1,000sign-on bonus - $500 paid at hire with an additional incentive of$250 at 6 months and 12months
  
• Competitivehourly rate plus incentive-based performancebonuses
  
• PhysicianLiaison TrainingProgram
  
• Employeediscount on all products andservices
  
• ComplimentaryVive Hormone Membership ($1,400value)
  

Diversityand Equity:

ViveWell willprovide reasonable accommodations to applicants with disabilitiesthroughout the employment applicationprocess.

ViveWell is committed torecruiting and supporting a diverse administrative staff andstrives to promote a culture of inclusiveness, respect,communication and understanding. We encourage applications fromwomen, ethnic minorities, persons with disabilities and allveterans.

ViveWell is dedicated toensuring a safe and secure environment for our providers, staff,patients and visitors. To assist in achieving that goal, we conductbackground investigations for all prospectiveemployees.

SpecialInstructions - Applications are acceptedelectronically ONLY. Review of applications will begin immediatelyand will continue until the position isfilled.

RequiredApplication Materials: To apply, please andattach:

1. Aletter of application which specifically addresses the jobrequirements and outlines qualifications
   
2. Acurrent CV/resume
   
3. Listof three to five professional references (we will notify you priorto contacting both on and off-listreferences)
   

Requirements

RequiredSkills:

• Well-educatedAble to work within healthcare systems. Eager to learn new skillsand treatment concepts. Conveys thoughts and expresses ideaseffectively and respectfully. Ability to communicate at all levels,to include physicians, leadership, and staff within the variousorganizationalpartnerships.
  
• CharismaticCompelling charm, engaging and energetic with unwavering personalintegrity. Able to negotiate, persuade and establishdirection.
  
• Organizedfunctions independently and manages own time and finishes worktasks in a timely manner. Maintains accuracy and consistency. Ableto compile complex reports and develop presentations. Can plan,coordinate and develop multipleprojects.
  
• DrivenSelf-motivated, hard-working andambitious.
  
• Professionalismin all personal and written interactions, including punctuality anddependability. Ability to compose letters andmemorandums
  
• Results-orientedhas a demonstrated track record of achievement with a seriouscommitment to their own personal health. History of successful B2Bsales andnegotiation.
  
• Collaborationis able to both lead and be a team player who engenders trust.Dedicated to organizational success and helping others on theirpersonal health journey
  
• Kindnessa light-hearted temperament and humility to deal calmly andcourteously with people (lowego)
  
• Flexibilitynavigates within ambiguity, is solution-oriented, feels comfortablein an ever-changing environment. Able to deal with stressfulsituations.
  
• Serviceactively supports others, demonstrates an optimistic, can-doapproach to issueresolution
  

Preferredskills andqualifications

• Experiencewith marketing, sales, businessoperations.
  
• Bilingual,Spanish-speaking
  
• Computerskills: Customer Relationship Management (CRM) software (we useZoho), Electronic Health Record (EHR) software, patient/providerportals, office work-suites (documents, sheets, presentations),videoconferencing, online scheduling,etc.
  

PersonalRelationships:

• Skilledjob requiring high level of adaptability and interpersonalskills
  

Benefits

Salaryand Benefits:

The salaryrange (or hiring range) for this position has been established at$30/hr - $40/hr, plus incentive-based compensation, asdetermined.

Thesalary of the finalist(s) selected for this role will be set basedon a variety of factors, including but not limited to, internalequity, experience, education, specialty andtraining.

Theabove salary range (or hiring range) represents ViveWell s goodfaith and reasonable estimate of the range of possible compensationat the time ofposting.

Thisposition is not eligible for overtimecompensation.

PositionBenefits:

Yourtotal compensation goes beyond the number on your paycheck.ViveWell provides an excellent work environment with access toinnovative medical treatments, generous leave, flexibility,personalized health care and can offer pre-tax health expensewithholding that add to your bottomline.

• $1,000sign-on bonus - $500 paid at hire with an additional incentive of$250 at 6 months and 12months
  
• Competitivehourly rate plus incentive-based performancebonuses
  
• PhysicianLiaison TrainingProgram
  
• Employeediscount on all products andservices
  
• ComplimentaryVive Hormone Membership ($1,400value)
  

Required Skills: Well-educated Able to work within healthcaresystems. Eager to learn new skills and treatment concepts. Conveysthoughts and expresses ideas effectively and respectfully. Abilityto communicate at all levels, to include physicians, leadership,and staff within the various organizational partnerships.Charismatic Compelling charm, engaging and energetic withunwavering personal integrity. Able to negotiate, persuade andestablish direction. Organized functions independently and managesown time and finishes work tasks in a timely manner. Maintainsaccuracy and consistency. Able to compile complex reports anddevelop presentations. Can plan, coordinate and develop multipleprojects. Driven Self-motivated, hard-working and ambitious.Professionalism in all personal and written interactions, includingpunctuality and dependability. Ability to compose letters andmemorandums Results-oriented has a demonstrated track record ofachievement with a serious commitment to their own personal health.History of successful B2B sales and negotiation. Collaboration isable to both lead and be a team player who engenders trust.Dedicated to organizational success and helping others on theirpersonal health journey Kindness a light-hearted temperament andhumility to deal calmly and courteously with people (low ego)Flexibility navigates within ambiguity, is solution-oriented, feelscomfortable in an ever-changing environment. Able to deal withstressful situations. Service actively supports others,demonstrates an optimistic, can-do approach to issue resolutionPreferred skills and qualifications Experience with marketing,sales, business operations. Bilingual, Spanish-speaking Computerskills: Customer Relationship Management (CRM) software (we useZoho), Electronic Health Record (EHR) software, patient/providerportals, office work-suites (documents, sheets, presentations),videoconferencing, online scheduling, etc.

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