Duty Manager

3 weeks ago

Doha, Qatar QATAR Airways Full time
Description of Assignment:

The North America Shared Service Accounts Payable Technician is responsible for completing the daily activities of the AP Team, which consists of researching invoices that cannot be automatically processed through AP workflow, assisting our business partners with invoice and payment status, statement reconciliation and correcting coding &/routing issues. Additional responsibilities will include vendor inquiry, Supply Chain and Transportation resolution, and maximizing relationships with our suppliers by meeting vendor requirements and expectations from the receipt of invoice to settlement of payment.

What will you do?
Quickly respond and resolve internal customer and external supplier inquiries via phone and/or email within the Accounts Payable service level agreement.
Reconcile vendor statements against Mosaic open liabilities for high volume suppliers.
Monitor, analyze and coordinate barge, sulfur, and/or transportation-supply chain payables.
Administer rates corrections for approval and processing.
Validate accurate payments processing across multiple currencies, resolve short-payments due to variances and dispute invoices that are incorrectly billed.
Assist in rail car payment facilitation process which includes requesting purchase orders and approving invoices for processing.
Identify issues the vendor is experiencing, determine the cause, and communicate and coordinate with business to ensure necessary action is taken to resolve them.
Responsible for all documentation and determining when an inquiry is considered resolved.
Use third-party vendor websites to determine rail road classification and locations to resolve billing discrepancies.
Respond to financial audit requests sent in by our suppliers that confirm the open invoices on account.
Track and report on invoice issues monthly.
Maintain, update, and ensure accuracy of standard documents, records and accounts.
Research and process vendor invoices for PO and/or Non-PO suppliers that cannot automatically flow through the system, which will include routing invoices for approval through our workflow system, updating and recording vendor notes, partnering with the business and vendors on problem invoices and working through any rejection issues.

Job Posting Start Date:
Job Posting End Date:
Site: FL, Functional Support Groups (FishHawk)
Location: FL, Functional Support Groups (FishHawk)

RequirementsWhat do you need for this role?
High School Diploma/GED and 2+ years of accounts payable experience experience required Associate or Bachelor Degree in accounting, finance, business, or economics preferred
Accounts Payable / Customer Service / Transportation experience preferred
Proficiency with Microsoft Office (Word, PowerPoint, and Outlook), with emphasis on complex Excel spreadsheets
SAP experience is required
Experience with Maximo, Kofax or Tradeshift, or Ariba preferred
Strong verbal and written communication skills
Strong Customer Service skills
Demonstrated problem-solving and analytical skills
Strong organizational skills and attention to detail
Strong interpersonal and relationship-building skills
Strong conflict resolution skills
Ability to effectively work with employees at all levels within the organization and external vendors
Demonstrated ability to work independently and within a team environment
Ability to work in a high paced, continually changing business and work environment and manage multiple priorities
Results-oriented
Organized and detail-oriented

What do you need for this role? High School Diploma/GED and 2+ years of accounts payable experience experience required Associate or Bachelor Degree in accounting, finance, business, or economics preferred Accounts Payable / Customer Service / Transportation experience preferred Proficiency with Microsoft Office (Word, PowerPoint, and Outlook), with emphasis on complex Excel spreadsheets SAP experience is required Experience with Maximo, Kofax or Tradeshift, or Ariba preferred Strong verbal and written communication skills Strong Customer Service skills Demonstrated problem-solving and analytical skills Strong organizational skills and attention to detail Strong interpersonal and relationship-building skills Strong conflict resolution skills Ability to effectively work with employees at all levels within the organization and external vendors Demonstrated ability to work independently and within a team environment Ability to work in a high paced, continually changing business and work environment and manage multiple priorities Results-oriented Organized and detail-oriented

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