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Job Summary The Beauty Advisor is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results. Key Accountabilities • Greet customers, offer assistance and serve them in order to ensure their needs are answered in atimely manner and in compliance with quality and customer service standards. • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests. • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping reventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities. • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards. • Handle cash register and transactions with the customers in an effective and accurate manner as required. Qualifications, Experience, Knowledge Fluency in English Proficiency in MS office High School Degree Competencies