Duty Engineer

4 weeks ago

Doha, Qatar Raffles Doha Full time
  • Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.
  • Perform day-to-day routine and preventative maintenance within the hotel rooms and public areas.
  • Respond promptly and efficiently to any maintenance calls that arise either by the guest or other departments.
  • Respond courteously to guest requests promptly and resolve matters to the guest’s satisfaction.
  • Able to prioritise the maintenance issues e.g.: to attend the breakdown of plant and machinery on priority.
  • 6Perform maintenance activities in the guest rooms and public areas including electrical equipment, plumbing and Air conditioning etc.
  • Test, troubleshoot and perform basic repair on all types of equipment.
  • To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
  • Understand and operate electrical, plumbing, refrigeration, and water systems.
  • Communicate with different departments and to provide them with information and assistance.
  • Able to use your wits and technical abilities to solve problems and make repairs effectively and efficiently.
  • Able to maintain a daily logbook of work done during the shift.
  • Able to delegate duties to the Engineering team leaders, Ken fix-it and other technicians.
  • Able to complete the daily checklist before handing over the shift.
  • Able to look after the smooth functioning of all machinery and equipment.
  • Able give proper handover to the next shift and also take regular briefing of the shift staff.
  • Enter all guest complaints and back of the house complaints as soon as they are received at the engineering control desk log book.
  • Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard.
  • Maintain all tools, equipment, and working areas in good condition.
  • Maintain the engineering working area and control desk in a good condition always.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Train and instruct other members of the staff through sharing of knowledge and skills.
  • Attend all firefighting classes and to obtain a thorough knowledge of firefighting appliances.
  • Perform any other job assigned by the management as and when required

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