Asst Manager
1 month ago
Job Description:
- To be direct point of contact with the client & interact confidently with clients to address their needs and concerns.
- Oversee and responsible of the overall performance of the contracts assigned technically and commercially
- Oversee daytoday operations of the cleaning team ensuring they are focused on cleaningrelated tasks.
- Coordinate and delegate cleaning responsibilities and oversees overall performance of the site team and subcontracted services.
- Coordinate and manage cleaning shifts personnel schedules and service delivery.
- Guarantee adherence to cleaning standards in accordance with industry best practices.
- Professionally handle the scope and Key Performance Indicators (KPIs) to enhance the company's positive image and reputation.
- Oversee related trainings are provided and coordinate with responsible support group
- Demonstrate familiarity with the proper use of cleaning chemicals equipment and machinery.
- Support the implementation of the computeraided facility management (CAFM) system in the contract to enhance reporting efficiency and administrative effectiveness. Provide advice to the team and CAFM departments on schedule changes and suggest improvements.
- Competently work with any CAFM system for updating and closing work orders.
- Oversee and organize cleaning schedules and efficiently allocate resources.
- Report cleaningrelated tasks and Health Safety and Environment (HSE) incidents.
- Define cleaning task requirements and provide support for cleaning surveys and estimations as needed.
- Conduct regular inventory audits of fixed assets and monitor the use of cleaning chemicals and other cleaning consumables or hygiene products
- Perform random audits and quality control checks for entire site operation
- Oversee material requests for ordering from main stores or procurement preventing any shortfall of standard consumables and materials onsite.
- Assist the Manager in establishing a clear transparent realtime reporting scheme for the contract on a daily weekly and monthly basis.
- Generate completion reports and monitor consumption of resources.
- Ensure all tasks are managed within the set budget and meet client satisfaction.
- Reinstatement of site storage facilities in line with BICSc standards.
- Able to work on remote locations and multiple sites.
- Controls and review all subcontracted services on site and conduct quality audits
- Contract retention 100%.
- Ensure client invoices are correct and timely released on monthly basis.
- Ensure all payments with suppliers are followed up with finance team to avoid disruption of services
- Ensure client payments are update and resolved on regular basis.
- Internal Work Relationships within Group:
- Compliance with all HSE regulations and BICSc
- Compliance with Procurement and Finance Process
- External Work Relationship within Group:
- Subcontractors: execution of assignment site progress Daily Progress reports interaction with client.
- Education Qualification:
- Bachelor of Science / College Graduate.
- BICSs certification
- Experience:
- Currently holds a Valid Qatar Driving License (Mandatory)
- Minimum of 710 years of experience working SFM Industry
- Prior Experience working as Asst. Manager or Manager position in Cleaning Industry
- Experience in Qatar SFM Industry
- Expertise and knowledgeable on cleaning machinery tools chemicals on various range including suppliers and brands
- Able to provide cleaning solution and allocation and budgetary forecasting
- Experience on cleaning contract mobilization
- Exposure to a multicultural environment
- Trouble shooting and problemsolving experience
- Experience and understanding of CAFM usage and functions
- Basic knowledge on pest control waste and landscaping or any cleaning specialist task will be an advantage
- Behavioral Skills:
- Time Management
- Basic Knowledge on using MS Offices
- High level of customer orientation/understanding
- Strong staff Management
- Operation Management (Planning & Organizing)
- Cleaning procedures and techniques
- Excellent verbal and written communication
- Commitment to equality and diversity.
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