VP Market Operations Markets Market Hybrid Remote

3 weeks ago

alGhuwayriyah, Qatar Time Out Market Full time

Position: VP Middle East & Africa - Market Operations Time Out Markets · Time Out Market Hybrid Remote Role title: VP, Market Operations MEA Location: Dubai Department: Operations Reporting to: CEO Role overview Time Out Market is seeking a Vice President for Middle-East/Africa, to support the Time Out Market teams across MEA and represent the TOM leadership team and the Time Out brand (Philosophy, Ethos, Ethics) in this region with landlords, potential commercial partners, and concessionaires. Full focus will be expected on front of house systems and operations, program implementation, vendors relationship and driving the profit centers to expected budgeted targets. The VP of MEA will be accountable to the TOM CEO - Operations to ensure an accurate and timely delivery of all agreed KPI’s, and financial targets identified that will support the growth, efficiency and profitability of the Markets. The VP of MEA will work alongside regional stakeholders of the TOM including Director of Special Projects, the General Managers, Commercial Manager, PR, Marketing Managers, the Legal and Finance teams, and the Project and Design teams. The VP of MEA will be expected to travel on a regular basis between the Markets in the Middle East and Africa to ensure quality standards are consistently maintained. Traveling to prospective future developments may also be required. Hands-on experience in high volume, multi-location hospitality management and openings is preferred. Food hall/leasing experience and asset-management preferable but not required. Key Responsibilities Full P&L responsibility for all existing Markets (and future ones) in the territory and achieve agreed budgeted KPIs. Multi-property program implementation and tracking Work closely with CEO, TOM FD and GMs in establishing annual outlet budgets Develop Landlord and Concession relationships and support GM’s, Commercial Director and CEO - Operations as a direct point of contact Work closely with GMs on capex spend requirements for each Market for yearly financial budgeting and implementation at local level within agreed budgets. Operational implementation of all cost saving measures – also help GM’s in identifying cost saving opportunities at OPEX level. Implement operationally the results of the selection of the delivery operator on all MEA sites. Support the delivery of monthly marketing and quarterly plans, working closely with the MEA Director of Marketing, PR teams, GMs and Marketing Managers to ensure it is produced and implemented in a timely manner, addressing all specific needs of a particular market. Regular catch ups with human resource team in ME on local employment laws and ensuring the business is protected. Same for local implementation of maintenance and preventive maintenance, health and safety, food, hygiene and licensing regulations. Maintain an awareness of external factors (including competitors, Government business initiatives, current and proposed legislation in relation to operational activities) which could impact the business. Together with the Commercial Manager and GMs: Negotiate all initial concession agreements with new vendors in a timely manner.

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