Business Relation

3 weeks ago


Doha, Qatar Zero One Business Solutions Full time

Responsible primarily for establishing the section, provide the framework and tools initiate engagement and service management relationship with the principal customers and stakeholders of IT.

-Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner
-Manages and mentors a BRM team that builds and manages strategic relationships with business partners
-Acts as an advisor to business partners to shape their strategy with regard to technology and ensure they are aware of IT service offerings
-Promotes business projects and value to the IT leaders and community
-Works with business analysts to help their business units define new capabilities
-Defines, prioritizes, and manages program and project initiatives
-Tracks ROI for business initiatives including cost, benefits, and risk
-Helps define and communicate new services to support business needs
-Participates in development of business strategic planning and IT strategic planning
-Assists in the development of metrics used to track value delivery
-Provides details on cost, value, and opportunity to optimize IT spend (initiatives and
support services)
-Communicates business needs with appropriate IT solution center to gain alignment
between business needs and technical capabilities
-Gathers high-level business requirements and defines scope during initial discovery
by conducting meetings/interviews, and facilitating large group/cross-functional
sessions with partners
-Leads in the development of business cases requiring IT-based solutions.
-Establishes initial vendor relationships and maintains a forward-looking view of vendor direction
-Interfaces with vendors to understand whether vendor products will meet business requirements
-Monitors that the solution center is meeting the partner s expectations
-Refines SLAs based on business need
-Maintains up-to-date awareness of industry and technology trends, and makes
recommendations for implementation of new/upgraded systems and technologies
-Maintains knowledge of multiple business functions and initiatives to identify where
conflicts/synergies exist between technologies and business functions


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