Housekeeping Attendant

3 weeks ago


Doha, Qatar Ennismore Full time
  • Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.
  • Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
  • Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced
  • Ensure that all VIP gifts are replenished daily.
  • Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required.
  • Dispose of all rubbish and dirty linen correctly.
  • Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
  • Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.
  • Follow key signing procedures and take responsibility for assigned keys.
  • Hand in all lost property to Director of Housekeeping immediately and follow hotel policies and procedures.
  • Assist in stocktaking as required.
  • Assist in special cleaning projects as required.
  • Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.
  • Ensure that all guest property is handled in an efficient and correct manner.
  • Report any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor.
  • Report to the Floor Supervisor any room that does not require service - “Do Not Disturb” or double locked.
  • Report any shortage of linen, supplies or equipment to the Floor Housekeeper.
  • Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.


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