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Reservations Agent
4 weeks ago
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: • Convert, quickly, inquiries into contracted business • Respond, positively, to sales inquiries to develop future sales leads • Identify sales leads, as appropriate • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation • Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for? A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • A passion for delivering great customer service • A highly professional telephone manner and excellent communication skills • Outstanding administration and organizational skills • Intermediate computer proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Previous experience in a Reservations environment • Tertiary qualifications, or other collegiate-level degree What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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Reservation Agent Remote
4 weeks ago
al-Ghuwayriyah, Qatar AccorHotels Full time100% remote job Reservation Agent | AccorHotels | Qatar Job description / Role Employment: Full Time Job Description – Provides a friendly and personal welcome for guests – Ensures that administrative procedures never take priority over guest relations – Makes every effort to meet guests’ needs to conclude a sale – Deals...
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Multi-Property Reservations Agent
4 weeks ago
al-Jumayliyah, Qatar MARRIOTT International Full timeJob Description For Multi-Property Reservations Agent(HOZ45721) in Lusail,Qatar. Job NumberJob Category ReservationsLocation Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes,...
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Cluster Reservations Agent
3 months ago
Al-Wakrah, Qatar MINOR Hotels Full timeAs Cluster Reservations Agent you will directly support the Cluster Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing...
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Cluster Reservations Agent
2 weeks ago
Al-Wakrah, Qatar Tivoli Full timeCompany Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job...
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Revenue Reservations Agent
1 month ago
al-Jumayliyah, Qatar Rotana Hotel Full timeJob Summary We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth...
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Cluster Reservations Agent
2 weeks ago
Al Wakrah, Al Wakrah, Qatar Tivoli Full timeCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job Description:As...
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Revenue Reservations Agent
2 weeks ago
al-Jumayliyah, Qatar Rotana Hotel Full timeJob Summary We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and...
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Revenue Reservations Agent
2 weeks ago
Al-Jumayliyah, Qatar Rotana Hotel Full timeJob Summary We arecurrently seeking for passionate and dynamic guest focused Revenueprofessionals who pride themselves on their ability to deliverextraordinary levels of customer service and provide creativesolutions to our guests.As a Reservations Agent you areresponsible to maintain effective communication on all reservationsmade to ensure smooth and...
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Cluster Reservation Royal Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar Raffles Bali Full timeCompany Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By...
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Reservation Agent
4 weeks ago
al-Jumayliyah, Qatar Retaj For Advanced Systems Full timeJob Description Are you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! Movenpick Hotel Wellington is looking for a dynamic and enthusiastic Guest Service Agent to join our dedicated team. As a Guest Service Agent at...
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Reservation Agent Remote
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar AccorHotels Full time100% remote job Reservation Agent | AccorHotels | Qatar Job description / Role Employment: Full Time Job Description – Provides a friendly and personal welcome for guests – Ensures that administrative procedures never take priority over guest relations – Makes every effort to meet guests' needs to conclude a sale – Deals swiftly, efficiently and...
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Travel Agents
2 months ago
al-Ghuwayriyah, Qatar NEW Alfa International Full timeProven work experience as a Travel Agent Excellent knowledge of computer reservations systems, GDS systems and e-travelling Fluency in English; multilingualism is a plus Strong sales skills and commercial awareness Ability to interact, communicate and negotiate effectively Sound knowledge of domestic and international travel trends Degree in Hospitality,...
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Cluster Reservations Agent
4 weeks ago
al-Jumayliyah, Qatar Marriott International, Inc Full timeJob NumberJob Category Reservations Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management * Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
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Cluster Reservations Agent
2 weeks ago
al-Jumayliyah, Qatar Marriott International, Inc Full timeJob NumberJob Category Reservations Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management * Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
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Reservation Agent Remote
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar AccorHotels Full time100% remote job Reservation Agent |AccorHotels | Qatar Job description / Role Employment: Full TimeJob Description – Provides a friendly and personalwelcome for guests – Ensures that administrativeprocedures never take priority over guest relations –Makes every effort to meet guests' needs to conclude asale – Deals swiftly, efficiently and...
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Cluster Reservations Agent
2 weeks ago
Al-Jumayliyah, Qatar Marriott International, Inc Full timeJob NumberJob Category Reservations LocationMarriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street,Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-Time Located Remotely? N Relocation? N Position TypeNon-Management * Process all reservation requests, changes, andcancellations received by phone, fax, or mail. Identify...
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Cluster Reservation Royal Services Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar Raffles Bali Full timeCompany Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By...
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Airline Customer Contact Centre Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeBe part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Doha Contact Centre in Qatar. This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through...
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Travel Agents
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar NEW Alfa International Full timeProven work experience as a Travel Agent Excellent knowledge of computer reservations systems, GDS systems and e-travelling Fluency in English; multilingualism is a plus Strong sales skills and commercial awareness Ability to interact, communicate and negotiate effectively Sound knowledge of domestic and international travel trends Degree in Hospitality,...
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Front Desk Agent
4 weeks ago
al-Ghuwayriyah, Qatar ESKADENIA Software Full timeJob Description For Front Office Agent(HOZ40823) in Qatar,Qatar. FAIRMONTCompany Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...