Customer Engineer

1 month ago


alGhuwayriyah, Qatar Voli_Agency _LTD Full time

About The Role In this role,you’ll collaborate closely with engineers, productmanagers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you’ll not only guide customersthrough the integration process but also act as their technicaladvocate throughout theirjourney. Responsibilities Design and implement technicalsolutions using the API based on customerneeds. Advise customers on product architectureand best practices for API usage. Provideongoing technical support, including debugging and issueresolution. Proactively identify and implementfixes and improvements in the Enodecodebase. Champion new products and featuresbased on customer feedback. Drive internalprojects to enhance the customer experience. About You 2+years of relevant experience in customer engineering oruser-oriented software engineering. Proficientin managing technical client relationships and diving intocodebases. Experience in managing complexsoftware projects with internal and externalstakeholders. Strong communication skills, withthe ability to explain technical conceptseffectively. Agile and adaptable, thriving in adynamic environment. Nice to have: Experiencein a technical role at a third-party API company. What We Offer Opportunity to join an early-stageclimate tech start up with globalaspirations. Competitive compensation,including an attractive employee optionprogram. Unlimited PTO and flexible workingschedule. Stipend for home office setup andco-working space.


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