AWS Connect

3 weeks ago


Doha, Qatar Virtusa Full time

Role

AWS Connect Business AnalystSkills requiredInsurance Domain KnowledgeWorking knowledge Amazon Connect Agent Workspace for contact centersAgile ScrumRallyKey responsibilityAnalyzing requirements: Understanding business needs and translating them into functional specifications.Creating requirement documents: Documenting detailed requirements for developers and other stakeholders.Managing changes: Handling modifications to requirements throughout the project lifecycle.Working with development team to accept stories when requirements are met


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