Chief Concierge

4 weeks ago

Doha, Qatar Hilton Full time

What will I be doing?

As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards:

  • Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff.
  • Ensure all information is updated and available for easy access for all Front Office associates.
  • Ensure that the Front Office Manager, Assistant Front Office Manager and Guest Service Manager are updated of any problems or difficulties encountered, so that assistance is obtained.
  • Train all Concierge associates in accordance to hotel standards, appraise their performances, recommend promotions or transfers and handle disciplinary actions.

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