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Order Taker

5 months ago

alWakrah, Qatar ST. REGIS HOTELS & RESORTS Full time

• Take room service orders over the phone. • Answer questions on menu selections, and check with kitchen staff. • Answer guest questions or concerns regarding the origin, vintage, and style of various wines. • Place and log call back for room service order. • Notify guests and management of delays in service delivery. • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. • Maintain cleanliness of work areas throughout the day. • Record transaction in MICROS system at time of order. • Complete all closing reports, including MICROS reports. • Process all payment methods.