Guest Service Manager

**Job Number** 24047471 **Job Category** Rooms & Guest Services Operations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations during...

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.You will handle all guest enquires, requests and...

Ensure the establishment and execution of all departmental goals.Efficiently manage all Guest Experiences operational areas.Facilitate efficient, convenient and secure entry process to the waterpark.Support the arrival and departure process for the park.Ensure to provide the best possible service to the guest.Provide pricing, promotions, shows, rides &...

Greeting guests upon arrival andmaking them feel welcomed.Administeringcheck-ins and check-outs.Providing front deskservices to guests.Assigning rooms and takingcare of administrative duties.Delivering mailand messages.Processing guestpayments.Coordinating with bell service andstaff management.Being a source of informationto guests on various matters such as...

**Rixos Qetaifan Island North** Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of...

Guest Service Officer will assist guests with check in/out process, account settlements, communication of the hotel services and promotions, providing guests with information about local attractions/restaurants in Doha and answering guest phone calls. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the...

Attend DailyBriefingsOrganize & Lead the ConciergeTeam, Valet Parking, Bellman and Drivers to ensure ServiceExcellenceEnsure Team Members have currentKnowledge of Hotel Products, Services and Good Knowledge of localareas.Monitor the QMS reports for BellmanEffectivenessClose all Glitches which isrelated to Concierge DepartmentMaintain goodcommunication &...

Ensure the establishment andexecution of all departmentalgoals.Efficiently manage all Guest Experiencesoperational areas.Facilitate efficient,convenient and secure entry process to thewaterpark.Support the arrival and departureprocess for the park.Ensure to provide thebest possible service to the guest.Providepricing, promotions, shows, rides & attractions...

Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing...

• Offer consistently professional, friendly, warm and engaging service• Give a warm welcome and check in guests taking into account the established SOPs• Check out of departing guest in accordance with the established standards• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues•...

The primary responsibility of a guest serviceagent is to provide expertise services in a courteousmanner.You are responsible for takingreservations, greeting and registering guests, providingoutstanding guest service during their stay, and settling theguest’s account upon completion of theirstay.You will handle all guest enquires, requests andcomments...

• Signs off the departing guest in accordance with applicable standards• Sell rooms to guests who are not allowed in and be responsible for all active and day to day facilities issues• Responsible for the cash count and cashing of checks and promissory notes in foreign currencies for the hotel guest in accordance with the credit policy•...

Offer consistently professional,friendly, warm and engaging serviceGive a warmwelcome and check in guests taking into account the establishedSOPsCheck out of departing guest in accordancewith the established standardsSell rooms towalk-in guests and be responsible for all pro-active and day-to-dayfacilities issuesResponsible for cashinventory, cashing cheques...

Guest Service Officer will assist guests withcheck in/out process, account settlements, communication of thehotel services and promotions, providing guests with informationabout local attractions/restaurants in Doha and answering guestphone calls. This highly visible role gives opportunity for casualconversation and has a direct impact on creating the...

• Offer consistently professional,friendly, warm and engaging service• Give awarm welcome and check in guests taking into account theestablished SOPs• Check out of departing guestin accordance with the established standards•Sell rooms to walk-in guests and be responsible for all pro-activeand day-to-day facilities issues• Responsiblefor cash...

• Signs off the departing guest inaccordance with applicable standards• Sell rooms to guestswho are not allowed in and be responsible for all active and day today facilities issues• Responsible for the cash count andcashing of checks and promissory notes in foreign currencies forthe hotel guest in accordance with the credit policy•Dealing with...

Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

**Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...