Houseman Housemaid

6 months ago

Doha, Qatar Accor Full time
Houseman / Housemaid - MICE

Personal Attributes

  • Motivator & role model
  • Positive attitude and well spoken
  • Result driven
  • Displays initiative
  • Commitment to professional values
  • Team creator
  • Customer / people oriented
  • Creative / open-minded

Key Deliverables And Responsibilities

  • Ensure correct grooming standards are followed at all times
  • Follow the Care Programme at all times
  • Follow up on all financials, LQA, Forbes and TrustYou targets
  • Is aware of the daily and monthly financial targets
  • Actively contributes towards the achievement of financial targets
  • Keep manager on duty updated of any guest feedback so they can update the Glitch Report
  • Completes the relevant opening and closing checklists
  • Maintains the HACCP & FIFO standards as required by the regional governing body
  • Assume the responsibility of daily setup and breakdown operations
  • Attends daily briefings prior to commencement of shift
  • Conducts daily briefings with the casual labour team
  • Ensure all appropriate equipment is on hand for each service period
  • Should be creative, confident and prepared to think outside of the box
  • Following the personal development plan set by the corporate office
  • Ensure the operational inventory is always accounted for and in immaculate condition
  • Follow Hotel Evacuation Policy in case of an Emergency
  • Assists guests with their event technology requirements
  • Pick up and drop linen while maintaining the linen log book
  • Maintain the OS&E polishing schedule and ensure it is always kept in an immaculate condition
  • Ensure awareness and delivers the optimum levels of service and guest satisfaction
  • Flexible to work in other areas when required by the immediate Supervisor
  • Maintains a detailed inventory of all the operating supplies and equipment
  • Record any wastage, breakage or lose
  • Prepares the relevant mise en place for all the events
  • To feel empowered, proactive and accountable within the work place

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