Housekeeping Supervisor

3 weeks ago


Doha, Qatar IHG Hotel & Resorts Full time
  • Control expenses and minimize waste within all areas of housekeeping.
  • Schedule/supervise monthly linen inventory
  • Alert management of potentially serious issues.
  • Ensure all colleagues are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
  • Conduct training and onboarding courses for all new hires.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Open the house and run the daily housekeeping break out every morning.
  • Run the daily housekeeping meeting with all room attendants.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
  • Assist with scheduling and room assignments to ensure proper coverage.
  • Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
  • Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.


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