Manager Pharmacy Operations

3 months ago

Doha, Qatar Qatar Airways Full time

**About the Role**

An exciting opportunity to join the Qatar Airways Group Medical Department as Manager Pharmacy Operations. The role, will be responsible for operations of department of pharmacy - managing staff, optimizing processes, maintaining compliance with regulations and improving patient experience as below.

**Your duties would include**:

- Obtaining & maintaining the license required for the operation of pharmaceutical establishments and aircraft medical kits at all QR medical identified locations.
- Managing the operation of any outsourced external service provider to ensure excellent pharmaceutical practice and compliance with Pharmacy and Drug Control regulations and Company policies. You will be responsible to plan and manage the inventory of material and medical supplies and equipment to optimize clinic operation and aircraft medical kit production.
- Reviewing company pharmaceuticals expenditures whenever required, advise and develop strategies to increase revenue, reduce costs and maintain quality
- Assessing the market trends and competitors to identify a selling possibility, evaluate customer needs and successful strategy to increase revenue.
- Working with projects team to establish the dashboard, manage the delivery of pharmacy and Supply Chain team members to deliver strategy projects correctly and on-time
- Analysis of company expenditure on pharmaceutical, medical supplies and equipment to develop cost saving strategies/opportunities that will reduce costs without compromising quality or affect operation.
- Analysis of Aircraft medical kits to enhance the quality of in-flight medical care, increase the accessibility of operating crew and medical personnel to the kit contents and reduce the operational costs.
- Introduce a new line of products and innovation to increase pharmacy revenue, take the dispensary services to all QR employees and increase customer satisfaction. Set the department Key Performance Indicators, Manage and coach the teams to deliver complex engagements.
- Oversee pharmacy, aircraft medical kit and supply chain daily business operation, monitor monthly productivity and revenue at all locations.
- Work closely with the medical operations leads to achieve department objectivize and key performance indicators within the timelines set by the management.
- Collaborate with Supply Chain to identify, plan and maintain the resources required for the smooth running of the clinic operation while expanding into a multiple location.
- Identify and evaluate strategic deals and partnerships with suppliers and stakeholders that drive the department strategy forward.
- Work closely with QR Procurement and Group Medical Division Procurement Committee to review all procurement requests to take a cost-effective decision according to QR Policies.
- Direct contact with Pharmacy and Drug Control Director and PDCD different departments managers to ensure below,
- Responsible to Pharmacy and Drug Control for staff compliance of Psychoactive and narcotic substances handling procedures on ground and on-board aircraft with Qatar Law
- Responsible for importing, transporting, dispensing and for keeping an accurate record of all pharmaceuticals as well as Psychotropic and Narcotic substances journals and accountable for any discrepancies arises during MOPH or MOI inspections/investigations
- Responsible for acquiring EMK license/official permission to be packed in Qatar/in-house through developing QR medical kits proposal of the handling procedures to Pharmacy and Drug Control Director.
- Ensure the proposed handling procedures of controlled medications comply Qatar Law PDCD.
- Accountable to plan and manage medical kits pharmaceuticals supply locally and internationally, storage, packing, replenishing, transport, and all required documentation accordingly.
- Work with Procurement, Supply Chain, Cabin Services and Flight Operation to review aircraft medical kits agreement with external suppliers and enhance the operation and contents according to QCAR, IATA and EASA standards.
- Work closely with QR legal, Facility, Finance, IT, Procurement, Security departments and The Ministry of Public Health in Qatar to manage acquiring the license for pharmaceutical establishment at multiple locations.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications
- Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience
- Managemen

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