Project Lead

1 week ago

Doha, Qatar Qatar Airways Full time

**About the role**

**Roles and Responsibilities**
- Deployment and managing Service management processes plus best practices.
- Manage the incident, change management effectively, and highlight if any critical risks associated and support go-live activities.
- Provide timely updates to all stake holders on Incident resolutions progress, incident reports and share post incident Root Cause Analysis

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

**Qualifications**:
**About You**
- Bachelor Degree or equivalent with minimum 10 years of Airline/IT industry experience of which 5 years as Application support lead
- Knowledge of Amadeus Altea Service Delivery processes, starting from requirements phase until delivery, Application support processes will be of added advantage.
- ITIL (Information Technology Infrastructure Library) certified demonstrating knowledge of framework for IT service management is considered a plus
- Ability to work in dynamic and challenging environment and support to manage multiple parallel complex initiatives as Project lead

**About Qatar Airways Group***

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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