Female Receptionist

3 days ago


Doha, Qatar United Lebanese for Decoration Full time

Job Title: Female Salon Receptionist

**Job Type**: Full-Time

Job Overview:
Key Responsibilities:

- Greet all guests warmly and ensure a welcoming atmosphere at the salon.
- Book, modify, and monitor appointments using our booking system.
- Process payments for services, ensuring accuracy in transactions and maintaining cash records.
- Maintain the cleanliness and order of the reception area.
- Present yourself with excellent grooming standards in line with Moskva Beauty Salon & Spa’s image.
- Ensure high standards of communication, especially over the phone, maintaining a professional and pleasant demeanor.
- Handle customer service tasks including client greetings, complaints, retention, and follow-ups.
- Prepare daily income reports and provide them to the Salon Supervisor.
- Keep all salon materials (printing, brochures, etc.) well-stocked.
- Monitor timing and efficiency of services provided by technicians.
- Ensure all reception equipment (phones, PDQ machines, printers) is functioning properly.
- Assist guests in a professional and pleasant manner, addressing their needs.
- Acquire and maintain a working knowledge of the booking system and services.
- Handle customer complaints efficiently and escalate to the Salon Supervisor if necessary.
- Promote and cross-sell salon products and services, explaining options to clients.
- Perform additional administrative duties as needed.

Qualifications:

- Previous experience as a receptionist, preferably in a salon or spa setting.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks in a busy environment.
- Proficiency in using booking systems or similar software.
- Strong organizational skills and attention to detail.
- A customer-focused attitude with a professional appearance and demeanor.
- Ability to handle complaints with patience and professionalism.
- Knowledge of beauty services and products is a plus.

**Benefits**:

- Competitive salary.
- Opportunity for professional growth within the salon industry.
- A positive and supportive team environment.
- Discounts on salon services and products.

**Job Types**: Full-time, Permanent

Pay: From QAR2,000.00 per month

**Language**:

- English (preferred)


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