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IT Specialist

4 months ago

Doha, Qatar AG Group Full time

**Key Responsibilities**:

- Manage and support restaurant technology systems, including POS systems (NCR Voyix Aloha preferred).
- Oversee the installation, configuration, and troubleshooting of software and hardware.
- Maintain network infrastructure, ensuring security protocols are implemented and followed.
- Provide technical support to staff, addressing and resolving IT-related issues promptly.
- Conduct regular system audits and backups to ensure data integrity and security.
- Collaborate with vendors and service providers to maintain and upgrade technology systems.
- Develop and implement IT policies and procedures to enhance efficiency and security.
- Train staff on the proper use of technology systems and provide ongoing support as needed.
- Monitor system performance and perform necessary updates and maintenance.
- Stay current with emerging technologies and best practices in the industry

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or related field (MCIT/MCSE, CCNA,ITIL Certification is Plus)
- Proven experience as an IT Specialist or similar role in a restaurant or hospitality environment.
- Strong knowledge of restaurant technology systems, including POS systems (NCR Voyix Aloha experience is preferred)
- Familiar with network infrastructure and security protocols.
- Experience with software installation, configuration, and troubleshooting.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and interpersonal skills.

Application Deadline: 12/06/2024