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Service Delivery Engineer

4 weeks ago

Doha, Qatar Novel Overseas Corporation Full time

**Skills and Requirements - 4+ Years**
- Strong technical knowledge and expertise in IT systems, networks, and infrastructure, with the ability to effectively manage and maintain them.
- Basic knowledge in:

- Cloud solutions including Azure
- Data Centre technologies and platforms.
- Network and server load balancers
- MS Exchange Server
- Mail security solutions -FortiMail
- SCCM
- VMware Virtualization technologies
- Disaster Recovery Solutions.
- Windows Server OS

**Functional Responsibilities**
- Provide VMware support including incident and service requests
- Advance support of Windows OS Servers
- Manage Active Directory, DNS, DHCP, File and Print Services
- Vulnerability mitigation to keep systems up to date
- Mail service management: Microsoft Exchange and Microsoft 365
- Patch Management using WSUS & SCCM.
- Participate in root cause analysis of major incidents
- Monitor virtualization infrastructure.
- Provide security compliance under relevant security policies
- Configuring Azure services to meet the needs of the organization
- O365 administration
- Azure VMWare Services
- L2 Support for Systems environment

**Experience**:

- Windows OS Server: 4 years (preferred)
- VMWare: 4 years (required)
- Active directory: 4 years (required)