IT Support Engineer-3 Months

7 months ago


Doha, Qatar Novel Overseas Corporation Full time

_Good knowledge on Active Directory, DHCP, DNS, Microsoft 365 and basic knowledge in Exchange Server, Oracle ERP etc._
- _Installing, configuring, and advanced troubleshooting computer hardware such as laptops, desktops, tablet._
- _Installing, configuring, and advanced troubleshooting Client Operating systems Windows 10_
- _Experience in solving End Point Security tools and Endpoint Patching._
- _Experience in centralized desktop management_
- _Basic network support including LAN, Wireless and IP Phones etc._
- _Good Knowledge in TCP\IP_
- _Talking to staff/vendors through a series of actions, either face to face or over the telephone to help set up systems or resolve issues._
- _Support L2 System Team to roll-out of new implementation and change execution_
- _Setting up new users' accounts and profiles and dealing with credential issues._
- _Knowledge of ITMS process_
- _Support Testing and evaluating new technology._
- _Support staffs in Contact Center or branch offices._



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