Lead Business Analyst

3 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

As a Lead Business Analyst, you will be responsible for short and long-term planning and analysis functions within Crew Resources. You will bring insight to the management through the creative and impactful use of business data. You will measure and articulate the performance of crew against KPIs to key stakeholders. Analysis, trend monitoring, budget preparation and performance reporting are important aspects of the role.

Other key responsibilities are:

- Support the department by providing quantitative analysis, business process re-engineering, and advanced analytical solutions for complex business problems to enhance productivity, improve operations, and drive sustained business performance.
- Perform operational data analysis related to but not limited to standby distribution, crew sickness, crew productivity, crew attrition in order to produce performance related metrics.
- Create and present dashboards on operational data and generate key performance indicators of Crew Resources to assist management with monitoring performance and making informed decisions.
- Build and maintain optimized-based decision support models, simulation models, and statistical and machine-learning models that improve business outcomes, streamline business processes, promote operational efficiencies, aid evaluation of trade-offs, and ultimately contribute to improved operational robustness.
- Research current practices and industry trends to generate options for continuous improvement and help the business unit with implementation.
- Benchmark QR against other competitive carriers on crew resource related metrics and lead benchmarking studies in relation but not limited to Standby, Attrition, Productivity, comparing Qatar Airways to other leading global airlines with the aim of maintaining high standards.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**
- Minimum qualification of bachelor’s degree or equivalent is essential.
- 5+ years of job-related experience
- Mathematics, Operational Research, Engineering or relevant field of study

Preferred
- Understanding of Resource Planning concepts
- Experience in Project Management
- Experience in Performance Management

**Job Spcific Skills**:
Essential
- Proven ability to develop and maintain relationships with a range of stakeholders
- Highly developed planning, analytical and problem-solving skills
- Able to multitask in a fast-paced environment, strong interpersonal skills, friendly & professional demeanour
- Strong presentation skills working with small and large group audiences
- Abstract reasoning and critical thinking skills
- Excellent communication skills (written and spoken)
- Intermediate / Advanced level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills
- Strong attention to detail, organization and time management skills
- Self-starter having a positive attitude and strong desire for success
- Ability to foster teamwork among team members

Preferred
- Knowledge of programming languages
- Understanding of Crew Resource planning processes, theories and methodologies
- Knowledge of business intelligence tools
- Gasp of commercial impacts and financial / budgetary work
- Strong business case writing skills

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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