Area Supervisor
3 weeks ago
Ensures handling of customer requests
Handles washers and make sure excellence in service is achieved
Manages receivables and follows up on collectables
Makes sure all washers are equipped with the right tools and are following procedures
Answer incoming calls & attending to requests
Direct and motivate unassigned workers to cash washes
Perform random spot checks to make sure service is timely up to standard
Resolve customer complaints (missing wash - bad quality -)
Daily invoice collection on all assigned locations & cash drop off at administration
Transfer washers between sites depending on the number of cars
Follow up on uncollected invoices from previous months
Daily monitoring on staff members assignments
Continuous introduction on HiWash services to get new members to subscribe
Coordinate with customers on vacation, or have cars in service for reactivations
Investigate with clients that want to stop service on reasons why
Make sure all cars on the wash list are done
Double check all workers have the right equipment for the jobs needed
Handle all emergencies that might occur on site during working hours
Inspect nearby potential properties
Coordinate with admin on invoice printing, data entry and customer requests
**Salary**: QAR4,000.00 - QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Language**:
- Arabic (required)
- English (required)
License/Certification:
- Qatar Driving License (required)
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