Floor Supervisor

4 weeks ago

Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

**Rixos Qetaifan Island North**

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

**Floor Supervisor**

This position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas, and circulatory areas that meet the standards of cleanliness and presentation.

**What’s in it for you**:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

**What you will be doing**:

- Overseeing the daily operations of the entire operation (or specific functions) of the Housekeeping Department to maintain a consistent standard of cleanliness of all guest accommodation, public areas, and other facilities in line with guest expectations
- Provide regular feedback to employees on performance and teamwork
- Provide training for all Heartists on all aspects of the departmental operating procedures
- At all times, keeping updated on product knowledge of facilities and related activities
- Resolving guest complaints to the guest’s satisfaction within your level of authority
- Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation
- Abiding by the guidelines set out in the Heartiest Handbook
- Carrying out any other duties as directed by your Manager or Supervisors

**Your experience and skills include**:

- College diploma or equivalent qualifications
- Minimum of 3 to 4 years of similar experience
- Past experience working in the Middle East
- Written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team

**Your team & working environment**:
At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

**Our Commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo
**#BELIMITLESS

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