Digital Sales Specialist

4 weeks ago

Doha, Qatar Qatar Airways Full time

About the role

We are pleased to announce an exciting opportunity to join our quickly growing Digital Marketing & Acquisition team as a Digital Sales Specialist.

In this role, you will be responsible for supporting the line manager and sales team in growing direct channel revenue by implementing sales strategies covering flight and non-flight promotional activities, enabling new capability enhancements and overseeing the go-to-market strategy to reach commercial objectives in partnership with internal and regional stakeholders.

Your accountabilities will also include:

- Sales - Employ an entrepreneurial approach to amplify digital sales growth and reach new customers to book on digital direct channel.
- Strategy - Set the digital priorities and key objective strategy to unlock incremental value and lead the product evolution and adoption across the business.
- Opportunities - Uncover new opportunities by consulting with various business units and regional stakeholders to implement activities in-line with digital priorities
- Planning - Be responsible in creating a roadmap plan of new capabilities for development, A/B Test use-cases and various campaign activities on quarterly basis.
- Optimization - Conduct and monitor overall product health to ensure optimal performance on frequent basis and ensure pacing is on track to reach targets.
- Analytics - Report weekly/monthly metrics to management team in addition to presenting core insights to support
- Networking - Build close relationships with key stakeholders both internally and externally and be the strategic lead to deliver projects in a timely manner.
- Budgets - Be in charge of an annual budget for the purpose of funding various types of high ROI driven campaign activities.
- Quality - Create and implement feedback mechanisms to capture customer experience data to inspire product enhancements and future best practices.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About You

We are looking for a professional with the following skills and experience:

- Bachelor’s Degree or Equivalent
- At least 4 years of experience in the field of digital commerce or digital marketing.
- Understanding of the airline industry and the specific digital distribution mechanisms as well as revenue management and pricing principles.
- Knowledge of digital merchandising and digital marketing technologies and techniques.
- Experience in developing and optimizing digital descriptive and visual content.
- Prior experience working in a head office of a multi-national company with global responsibilities.
- Experience in working in more than one geographical region and prior exposure to a multi-cultural work environment.
- Hands-on experience with project management tools, such as Wrike, Jira, Trello etc.
- Understanding of the impacts of merchandising and personalization along the customer journey.

Preferred qualifications
- Prior experience in working with tools for managing digital retail offers and offer content
- Experience in executing UX or qualitative user research
- Knowledge of GDS software, such as Sabre, Amadeus.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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