B&f E-insider

4 days ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information** Beverage & Food Marketing

**Job Number** 23022163

**Job Category** Sales & Marketing

**Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Responsible for managing all the social channels of the hotel outlets, creating content for the social media channels, managing the review pages of the restaurants. Be the liaison between the guests and the operations team of the restaurants. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Perform general office duties to support Sales & Marketing. Receive, record, and relay messages accurately, completely, and legibly.

Create innovative photo & video content to continuously increase engagement on all channels. Manage all outlet social media pages community management & content creation (Market, Spice Market, La Spiga, Wahm, W Café) & keep it up to date giving priority to the promotions that are more relevant to the outlet. Ready to be the face of the property when promoting the outlets, on channels such as, but not limited to, Instagram, Facebook, Twitter, Snapchat, TikTok & Insta Stories. Work closely with hostesses from each outlet to ensure that all promotions are being actively shared with guests. Work closely with W Doha e-insider to align on monthly requirements & priorities. Attend all marketing events to support where needed. In charge of paid social media advertisement (planning & budgeting). Social media savvy & keep yourself update on new trends & technology. Stay connected to what’s new & next in the hotel/Brand/city & promote accordingly. Utilize social media as a reservation tool for outlets. Develops new initiatives/BNF promotion ideas for the outlets. Attend BNF daily ops briefings. Cover brunches on a weekly basis. Personalize guest interaction by meeting with the guest while staying or visiting our outlets. Respond to guest request & defects online + in person and act as direct liaison with operational departments. Organize & execute social media gatherings with influencers and key VIPs. Monitor local competition and flag any important content that is worth sharing. Share on a daily basis all the social media activity with all departments. Handle any problems and unusual situations brought up by the guests and follow thru until resolved. Personally follows up with guests after resolution to ensure satisfaction. Closely monitor all social media channels in case of any inappropriate post or thereat and communicate accordingly. Know what is new/next on social media, be in the know of the new trends, tools, apps, channels and what is trending on the online world and advise on innovative ideas that can be implemented at W Doha. Have a good eye for photography & photo editing skills. Attend all required briefings and the bi monthly Marketing & F&B meetings. Drive traffic and increase the number of followers/engagement on the social media channels. Maintaining the ‘W Look’ is an important requirement. Always follow the grooming standards. The goal is to present a clean, professional and natural appearance in both attire and personal appearance. Maintain good eye contact and posture with the guest at all times. Be aware of your work schedule and give adequate notice whenever serious circumstances prevent your adhering to your schedule. Be proactively involved in the hotel’s operation keeping up-to-date with events within the hotel. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety rules and related W and Marriott Policies. Always maintain the most professional public relation attitude while attending an event, remain focus on the objective (promote the hotel image, increase sales). Maintain a sense of urgency with whatever task is required.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore

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