Waitress / Barista
6 days ago
Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the kitchen staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Ensure that the restaurant / café is clean and in order
- Gather feedback from the customers as to the restaurant menu, ambiance, staff, etc.
- Attend to any inquiry or complaint by the customer
- Raise to the Manager any complaint received from the customer for appropriate action
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Other tasks as may be assigned from time to time
**Requirements**:
- Proven work experience as a Waitress (at least 3 years in F&B)
- With valid QID / transferable visa
- Experience in a restaurant offering organic foods and beverages is an advantage
- Hands-on experience with cash register and ordering information system (e.g. Odoo)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
**Job Types**: Full-time, Permanent
Application Question(s):
- How much is your expected salary? How much is your current salary? (full package / all-in)
- How soon can you join? (notice period)
- Do you have a valid QID / transferable work visa?
**Experience**:
- Waiter / Barista: 3 years (required)
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