Outlet Manager
1 week ago
We are hiring an **Outlet Manager** for one of our prestigious client in Qatar:
- To actively promote the services and facilities of hotel to guests, visitors and suppliers of the Hotel.
- Ensure guest satisfaction & service levels in all bar departments according to standards. Interacts with guests & inquires that guest contentment levels are in compliance with well-established standards.
- Monitor and handle personally all guest complains or unusual situations when on duty. Ensure that the Customer Sequence of Service Standards are trained on and adhered to by all team members.
- Maintain complete Product Knowledge, including: Local Laws, Food, Beverage, Operating Equipment, Systems, Banquet events and Standard Operating Policies and Procedures.
- Ensure the staff under his/her supervision is informed, trained and evaluated on these matters.
- Maintain complete knowledge and strictly abide to local liquor laws, particular those prohibiting service to minor, intoxicated persons and drunk driving.
- Ensure presentation of all Beverages to correspond to the established standards.
- Ensure inspection of outlet set-ups; check for cleanliness, stock levels, neatness and agreement to departmental standards; rectify deficiencies with respective personnel.
- Be familiar with all financial aspect of the bar outlets by review of monthly results. Continuously controls and updates monthly/annual leave records of his staff.
- Strives to ensure all bar operations achieve expected financial results.
- Minimizes staff turnover to lowest levels by development and coaching.
- Works closely with the Banquet manager and Outlets manager on improving opportunities at his/her outlet.
**Must have at least 3 years of experience in the similar field.**
**Salary: QAR 3500/-**
**Food, Accommodation and Transportation will be provided by the company.
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