Associate Archive

**Business Unit**
- QNB - Qatar**Division**
- Not Applicable**Department**
- Not Applicable**Country**
- Qatar**Closing Date**
- 31-Dec-2025

**About QNB**:
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

**Job Summary**:
The incumbent will be responsible for managing the Archives unit by supervising the process of documents filing, organizing, indexing, classifying, and when applicable their disposal. Monitoring QNB documents retention policy, making sure it meets local regulators requirements.

**Main Responsibilities**:
Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial: - Responsible for development of operating budgets for the archive unit. - Implements KPI’s and best practices for Archives. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External): - Supervise the maintenance of central archive filing to meet regulatory requirements and support all QNB departments and branches in managing documents not required on a daily basis. - Coordinate & follow up with subordinates to ensure implementation of requirements in a timely manner. - Assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory): - Manage central archiving activities for all QNB branches and departments to ensure the efficient retrieval of documents and to meet regulatory requirements. - Co-ordinate the archiving process with external service providers (if any). - Supervise the logging of requests for documents by ensuring that the correct forms are filled and approving them. - Supervise the classification and indexing of documents received and their filing in accordance with set procedures. - Review the list of disposal (files & documents) prepared by the Archive personnel before submission to the concerned department for final approval prior to actual disposal. - Supervise the follow-up done on documents on loan to ensure their timely return to central archives. - Assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

D. Learning & Knowledge: - Develop the ability to organize a large volume of documents and maintain an efficient retrieval system. - Develop an understanding of all regulatory requirements with regards to document retention. - Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report r