Digital Delivery Manager
4 months ago
About the role
The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change.
To support our vision, we are looking for talents - the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Customer Experience Team in Doha as a Digital Delivery Manager.
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.
You will be responsible for the management of important milestones and activities that come with various QR Cargo Digitalization program(s) by working towards a more focused, successful and timely delivery of projects. Also, responsible to take forward and assume accountability for new and upcoming customer digital initiatives while ongoing implementations are in place. Collaborate with other departments and teams to track, manage, report on, and ensure successful delivery and success of the various digital initiatives in Cargo.
We need you to share your passion, skills and fresh ideas, this includes:
- Implement various digital initiatives with internal/external partners, including customers to achieve process innovation, improve customer experience, and complement overall digital strategy.
- Develop project plans and lead activities at HO level for the project portfolio to promote enablement within the QR network, continually improve processes in scope, and ensure business resilience.
- Ensure high business digitalization rate for QR Cargo through automation and by measuring through various reporting tools the conversion of manual processes into electronic and ensuring network and customer compliance thereof.
- Advocate for key system enhancements gathered from customer and network feedback and proposing/leading business process improvements.
- Establish accountability to the project portfolio and securing sponsorship and funding for projects through business case justifications presented to executive leadership.
- Liaise with cross-functional technical, sales and other HO/regional teams and provide appropriate cost-effective digital solutions for projects in QR.
- Take ownership to ensure successful end to end delivery of digital projects, including hands-on involvement and overseeing all phases of the project (ideation, experience design, requirements, design, development, delivery and change management)
- Be a digital champion in the company - always finding creative ways to help improve processes using digital technologies, understand end users and drive adoption for the digital solution ecosystem in QR
- Interact with stakeholders across the network and external customers on specific project requirements and gain support for programs implemented.
- Review and implement relevant SOPs, processes and procedures for programs implemented to establish accountability and improve compliance.
- Develop content and awareness materials for distribution to Qatar Airways Cargo network and external customers in relation to digital initiatives.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
**Qualifications**:
About you
- Bachelor’s Degree or equivalent with a minimum of 6 years job-related experience.
- Experience in digital transformation, Digital Product Management, project management tools and platforms
- Experience in Cargo / Logistic Operations Management, Digital Transformation in Airline and Supply Chain, Online Product Distribution, MIS, e-Commerce and relevant fields.
- Experience in strategic Project Management, key customer interactions, network stakeholder relationship management, revenue and cost analysis, business process analysis, mapping and documentation, system implementation and development, and data analysis.
- Experience in leading cross-functional teams (technical and business) to deliver digital solutions in an agile delivery environment
- Fluency in written and spoken English.
-
Senior Digital Delivery Lead
6 months ago
Doha, Qatar Qatar Airways Full time**About the role** We are looking for a passionate, high-energy individual who drive digital success. We're seeking a dynamic Senior Digital Delivery Lead to join our team. If you have a strong background in e-commerce, web development, and agile methodologies, this could be the perfect opportunity for you! **Roles and Responsibilities** - Lead the...
-
Delivery Supervisor
7 months ago
Doha, Qatar GO DO DELIVERY Full timeDelivery Supervisor driving License minimum 5 years experience in delivery field ability to manage people NOC **Salary**: Up to QAR3,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Language**: - English (preferred) License/Certification: - Driving license (preferred)
-
Lead of Digital Project Delivery Shared
7 months ago
Doha, Qatar MPH Global Services Full timeIndustry: Oil & Gas City/Country: Doha, Qatar Location: Doha We are looking for a **Lead of Digital Project Delivery Shared Resources/EPC Support **for one of our clients with the following details: **Location: Doha, Qatar** **Contract Duration: 36 months** Qualification and Experience Required: **Qualifications**: - Bachelor Degree in Computer Science,...
-
Digital Delivery Analyst
4 weeks ago
Doha, Qatar Qatar Airways Full timeAbout the role The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support...
-
Manager Technical Delivery
4 months ago
Doha, Qatar Qatar Airways Full time**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...
-
Manager Technical Delivery
4 weeks ago
Doha, Qatar Qatar Airways Full time**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...
-
IT Technical Delivery Manager
7 months ago
Doha, Qatar Qatar Airways Full time**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...
-
Technical Delivery Programme Manager
3 days ago
Doha, Qatar Qatar Airways Full time**About the role**: We have embarked on an exciting digital transformation journey to leverage leading edge technology platforms as a key driver to redesign and enhance our digital platforms in order to provide great experience to our customers, business partners and employees. To accelerate this digital journey, we are looking for a **Technical Delivery...
-
Digital Project Delivery Lead
6 months ago
Doha, Qatar Brunel Full timeLead the Engineering of a digital delivery structure and data management tools for Compression Project, ensuring project deliverables are standardized, seamlessly tracked, and archived. Ensure that databases and documents fully comply with project requirements and are digitally delivered to the highest standards. - This role requires robust coordination...
-
Digital Marketing Executive
7 months ago
Doha, Qatar PUNJI DIGITAL PRINTING ADVERTISING EVENTS Full timeMust be based in Qatar. **Responsibilities** - Assist in the formulation of strategies to build a lasting digital connection with consumers - Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.) - Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness - Be actively...
-
Digital Channels Senior Manager
8 months ago
Doha, Qatar Vodafone Full timeAs a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations. From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a...
-
Senior Digital Information Manager
3 months ago
Doha, Qatar Parsons Full time**Responsibilities**: - Lead the preparation of technical and commercial proposals for digital delivery services, including detailed levels of effort and risk mitigation strategies for RFPs. - Serve as the primary interface with key client accounts for the delivery of digital services. - Implement the vision and strategic direction for enterprise-wide...
-
Driver/ Delivery Driver
14 hours ago
Doha, Qatar Ebdaa Digital Technology Full timeWe are looking for a driver/delivery driver with Qatar Driving License with proven working experience as a driver. Responsibilities are as follows but not limited to; - Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. - Reviewing orders before and after delivery to ensure that orders are complete, the charges...
-
Digital Engineering Manager
3 days ago
Doha, Qatar Parsons Full time**Digital Engineering Manager** Qatar **What You’ll Be Doing** - The Digital Engineering Manager will be responsible for the effective implementation and compliant adoption of Digital technology, tools, standards, production methods, and procedures both at a strategic and tactical level as well as providing management and technical direction for all...
-
Service Delivery Manager(Project Management)
2 months ago
Doha, Qatar Novel Overseas Corporation Full timeThe Service Delivery Manager will be responsible for overseeing the successful delivery of a complex, multi-platform data ecosystem and decision-support platform. This role requires a strong understanding of web development, mobile development, and data warehousing technologies. The Service Delivery Manager will manage on-site and off-site resources, report...
-
IT Technical Delivery Manager
7 months ago
Doha, Qatar Qatar Airways Full time**About the role***: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...
-
Manager Technical Delivery
4 months ago
Doha, Qatar Talent Pal Full time**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...
-
Digital Engineering and Bim Manager
3 weeks ago
Doha, Qatar Mace Full timeAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our Consult business we harness our unique combination of...
-
Digital Project Manager
7 months ago
Doha, Qatar People Dynamics Full timePosition : Digital Project Manager Contract : 12 months fixed contract outsourced through People Dynamics Locally available in Qatar with valid QID; immediate joiner **About the Role**: - Ensure that project roadmap and strategies are aligned with the overall vision and strategic objectives of Digital through constant iteration and interaction with...
-
Digital Asset Management
7 months ago
Doha, Qatar Qatar Museums Full timeKey Accountabilities: Role purpose: Responsible for organization, maintenance, enhancement, preservation, archiving and delivery of digital assets. Roles & responsibilities: - Manage the OTMM Digital Asset Management System and facilitate the upload and download of digital assets. - Manage and ensure digital media and metadata access according to the NMoQ...