Supervisor

3 weeks ago


Doha, Qatar Shoemart Qatar Full time

1.

Develop, implement and maintain operational standards to a level of excellence throughout the store, in line with company policies and procedures

2.

Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store

3.

Maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees

4.

Carry out regular and relevant in-store training, audits and enrol staff on relevant Learning and Development courses

5.

Provide a safe and clean store environment for employees and customers

6.

Monitor sales performance against last year, last week and budget on a daily and weekly basis and communicate to staff

7.

Monitor handling of customer complaints in line with Company policy and seek regular feedback

8.

Set, monitor and continually seek to improve customer service standards within the store

9.

Implement and maintain a relevant induction program in line with company policy

10.

Maintain high standards of visual appearance throughout the store including all non-retail areas

**Qualifications**:

**Primary Location**: QA-QA-Qatar

**Work location/ موقع العمل**: Dar Al Salam Mall Doha - Qatar Dar Al Salam Mall Dar Al Salam Mall, ,

**Job**: Retail Operations

**Organization**: Shoemart Qatar

**Schedule label /الجدول الزمني**: Regular

**Shift**: Standard

**Job Type**: Full-time
Day Job

**Job Posting/نشر تسمية الوظيفة**: May 1, 2023, 1:57:38 AM


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