Housekeeping Supervisor

6 days ago


Doha, Qatar Wonder palace Hotel Full time

**Position Overview**:
The Housekeeping Supervisor is responsible for ensuring that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation. This role requires strong leadership skills, attention to detail, and a commitment to upholding the hotel’s reputation for exceptional guest service.

**Key Responsibilities**:

- Supervise and manage housekeeping staff, including room attendants, public area cleaners, and laundry personnel.
- Ensure that guest rooms, corridors, and public areas are cleaned and maintained according to hotel standards.
- Conduct regular inspections of rooms, public areas, and back-of-house areas to ensure cleanliness and upkeep.
- Assign tasks and monitor daily activities of the housekeeping team to ensure timely completion and adherence to quality standards.
- Provide training and development opportunities for housekeeping staff to maintain high levels of service.
- Monitor inventory of cleaning supplies and equipment, and ensure that all supplies are properly stocked and maintained.
- Address guest complaints or requests promptly and professionally, ensuring complete satisfaction.
- Maintain records of room cleaning and maintenance issues, ensuring that follow-up actions are taken.
- Assist with the scheduling of housekeeping shifts and labor costs management.
- Ensure that all safety and hygiene regulations are followed in all areas of the housekeeping department.
- Collaborate with other departments, including front desk and maintenance, to address guest needs and ensure smooth operations.
- Assist in preparing reports and providing feedback to management on departmental performance.

**Qualifications**:

- Proven experience in housekeeping or a similar role within the hospitality industry (minimum 2-3 years of experience).
- Previous supervisory or leadership experience is highly desirable.
- Strong knowledge of cleaning products, equipment, and techniques.
- Excellent organizational and time-management skills.
- Attention to detail and a commitment to delivering high-quality service.
- Ability to manage and motivate a team effectively.
- Strong communication and interpersonal skills.
- Fluency in English (additional languages are a plus).
- Ability to work flexible hours, including weekends and holidays.

Pay: QAR2,000.00 - QAR3,000.00 per month

**Location**:

- Doha (required)



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