Assistant Retail Store Manager

7 months ago


Doha, Qatar 720 Transform Full time

Support store manager in all day to day activities in managing the store operations/ staff and stocks
- Identify internal and external commercial opportunities
- Maximize productivity in store through effective deployment of resources
- Increase market share in the area and study competition regularly
- Monitor and control expenses (overtime, local, stock and consumables) through efficient store operations
- Execute promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized.
- Ensure maintainence and regular review of store operational and corporate standards leading to standardization of systems
- Monitor inventory management systems within the area (stock availabililty, order management, back store management, stock consolidation and transfer)
- Ensure ontime stock count and effective stock management (right product is available at the right time in all stores)
- Monitor staffing levels in store within the area to ensure resources are effectively deployed
- Initiate timely action on slow moving and non moving products
- Supervise the visual merchandising function to ensure that they support the brand and intended theme.
- Execute and monitor stores for events like sale, promotions etc.
- Support induction of new recruits through buddy system
- Manage, develop and motivate staff to increase sales and improve efficiency
- Ensure that all new recruits understand their job and settle down well within the company
- Ensure skill development of showroom staffs through Job rotation and Learning & Development
- Set KRA's for direct reports and conduct performance appraisal
- Implements a high standard of customer focus within the store in the area through effective coaching
- Regularly assesses customer service standards within store
- Ensure that customer satisfaction is maintained at the highest level in all stores
- Assess mystery shopping feedback and prepare action plan for improvement
- Create seamless customer service orientation among store employees by ensuring timely and efficient customer service

**Job Types**: Full-time, Contract

Pay: Up to QAR7,000.00 per month


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