Operation Supervisor

23 hours ago


Doha, Qatar One Imperium Full time

**Management**
- Responsible for providing a clear operational direction for all divisions
- To ensure all staff are working effectively together to deliver high service levels to members and guests.
- To monitor and raise the quality of the club’s products and services and ensure maximum value of services to members and/or customers.
- To guide and assist the Management in the development of the club’s short and long-term objectives, as laid down in the Annual Plan.
- To make strategic recommendations that will enable the club to realize its potential as well as securing a sound membership base.
- Develop, implement & maintain rules, regulation.
- Evaluate structure, procedures, concepts and manage the development of plans for improvement.
- Ensure program work within company policies and procedures.
- Develop, realize and organize projects (strategies) with external partners.
- Assess training needs staff and ensures staff participation in training programs.
- Handle all staff related issue.
- Staff evaluation (KPI).
- Driving program team to achieve Monthly targets.
- Control Overall Revenue Lines of the program.

**Budgeting**
- Budget preparation & forecasting
- Weekly & Monthly reports & figures
- Revenue Report analysis & configuration

**Sales and Marketing**
- Work closely with the Sales and Marketing team to ensure alignment of brand strategy and the execution of marketing campaign & activities.
- Achieve Sales and Retention targets as set by the management.
- New Revenue Generating ideas implementation.
- Updating Marketing plan to support achievement of operating target.
- Come up with new ideas & initiatives to increase Revenue & Market brand awareness.

**Operations**
- Working with Procurement for product selection & quotations from External Suppliers.
- Handle all operational aspects of the program.

Pay: QAR4,500.00 - QAR5,000.00 per month


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