Cosmetics & Fragrance Supervisor
9 months ago
**Key Responsibilities**:
- Provide inputs for the development of the brand policies.
- Support the manager in planning manpower requirements to ensure that there are adequate resources to fulfil the sectional objectives for the year.
- Achieve daily and weekly sales targets for the brands.
- Maintain appropriate stock level on the shop floor and in the stock rooms in accordance with the overall inventory targets.
- Lead the control and optimization of brand’s margin, shrinkage and waste.
- Ensure adherence to planogram and have an appropriate and adequate assortment of items in terms of quantity, quality and price range.
- Ensure window and showroom displays are installed in a timely manner to company standards.
- Lead section maintenance and refits as needed.
- Lead and motivate the BA team of the brand, treat them fairly and address their requirements.
- Schedule working hours and shifts, delegate appropriate responsibilities and monitor attendance and appearance of the staff of the counter in accordance with the overall company policies and store management guidelines.
- Raise or escalate incidents / irregularities that could affect the operations of the counter to the Manager in a timely manner.
- Assist in recruiting and training of new staff if required.
- Provide feedback to the manager during the performance appraisal for all staff of the brand.
- Reassess stock biannually to minimize distribution costs.
- Deal promptly with customer complaints, liaising with customer services in order to resolve queries.
- Produce monthly report covering objectives set, results achieved and sales forecasts.
- Ensure adequate cover of staff for lunches / holidays/ sickness.
- Plan and monitor employee development and training to achieve maximum performance, productivity and job satisfaction.
- Review systems on an ongoing basis to improve efficiency and service levels within the section.
- Perform any other duty, within a reasonable professional boundary, as assigned by the Manager from time to time.
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Trade Marketing Officer
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