Female Salon Receptionist
2 weeks ago
We are looking for a female Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.
**Responsibilities**
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
**Requirements and skills**
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances.
**Experience**:
- Salon Reception: 2 years (preferred)
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