Admissions and Records Executive

2 weeks ago

Doha, Qatar City University College - Ulster University (Doha Qatar) Full time

**Job Purpose**

**Key Relationships**

Executive Dean, Director of Education, Academic Consultant, City University College team members, External stakeholders and Awarding Bodies

**Duties and Responsibilities**
- Provide excellent customer service to applicants, students, and university staff
- Input applicant and student data into the university's student information system, virtual learning platforms and knowledge awarding bodies such as Pearson, Classe365, Canvas, Blackboard etc.
- Manage student records ensuring accuracy and completeness of data.
- Process student enrolment and module registration.
- Update student records with changes in program, address, or other relevant details.
- Verify student information for official documents like transcripts and graduation certificates.
- Respond to student enquiries regarding fees, enrollment status, and academic progress.
- Liaise with other university departments (e.g., finance, student affairs, marketing and recruitment) regarding student records.
- Maintain interdepartmental communication and liaisoning.
- Prepare reports and data analysis to support admissions planning and decision-making.
- Provide administrative support to the admissions team and prepare student related documentation
- Adhere to university policies and procedures on admissions and student records management.
- Contribute to the continuous improvement of admissions and student records processes.
- Stay up-to-date with current industry trends, university regulations and best practices.
- Maintain student records and files

**Skills**
- Working knowledge of education regulations and admissions procedures
- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills, with the ability to build rapport with applicants, students, and university staff
- An organized, methodical approach to work with a patient and flexible attitude.
- Ability to manage time effectively and work under pressure and prioritize tasks.
- Knowledge of Microsoft Office suite (Outlook, Word, Excel and PowerPoint) and student information systems (Pearson, Classe365, Canvas, Blackboard etc.)
- Ability to both work independently and work as a member of a team in a collaborative environment.
- Ability to maintain confidentiality as required.

**Qualifications**
- Bachelor's degree (or equivalent) in a relevant field (e.g., education, business administration).
- A dynamic and social personality with a proactive role in supporting applicants, students and university staff

**Experience**
- A minimum of two years’ experience working in admissions or office administration is required.
- Experience of working in an educational or training environment is preferred.

**Education**:

- Bachelor's (required)

**Experience**:

- Admissions: 2 years (required)

**Location**:

- Doha (required)

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