Bellboy - Crowne Plaza and Holiday Inn Doha - The

3 days ago

Doha, Qatar IHG Full time

**About us**
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
**Your day to day**
As a Bellboy you are responsible to provide professional and customer-focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as: - Receive Guests in a professional and friendly manner, exceeding Guest expectation from arrival through to departure
- Maintain effective communication with all related Departments to ensure smooth service delivery
- Maintain an up to date knowledge of the Hotel and local services - Maintain awareness of Guest profile through Opera Guest profile system
- Ensure that the Guest luggage is carried from arrival point to room and from room to departure point on check out
- Handle all messages, mail and packages for Guests and Colleagues, ensuring they are delivered at the appropriate time in a professional manner
- Deliver morning newspapers to rooms
- Deliver Guest messages and other deliveries immediately without delay in a professional manner - Ensure concierge desk and storeroom is clean tidy and well organized
**What we need from you**
Ideally, you'll have a minimum of 2 years experience in a similar role in a four or five-star hotel or comparable industry, the ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along being quality-oriented with a focus on details, high-performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.
**What we offer**
Job Reference: EMEAA32876

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