Telecom Supervisor

3 weeks ago

Doha, Qatar Technology Enterprise Full time

As a Telecom Supervisor, you will be responsible for overseeing the telecommunications operations within the organization. You will lead a team of telecommunications technicians and specialists, ensuring the efficient and reliable functioning of communication systems. Your role will involve a combination of technical expertise, leadership, and coordination to maintain high-quality communication services.

Roles & Responsibilities
- Supervise a team of telecommunications technicians and specialists.
- Provide guidance, mentorship, and performance feedback to team members.
- Coordinate work schedules, assignments, and resources to ensure smooth operations.
- Manage the installation, maintenance, and repair of telecommunications equipment, including phones, routers, switches, and other related devices.
- Troubleshoot and resolve technical issues related to network connectivity, equipment malfunctions, and service disruptions.
- Perform regular inspections and preventive maintenance to minimize downtime.
- Oversee the design, implementation, and management of communication systems, such as VoIP, PBX, and data networks.
- Ensure the organization's communication infrastructure meets industry standards for performance, security, and reliability.
- Collaborate with telecom service providers and equipment vendors to procure necessary hardware, software, and services.
- Negotiate contracts, service level agreements, and pricing to optimize telecom-related expenses.
- Monitor the quality of voice and data transmissions, ensuring optimal clarity and signal strength.
- Implement quality control measures and conduct regular audits to identify and address issues proactively.
- Maintain accurate records of equipment inventory, network configurations, and maintenance activities.
- Generate regular reports on network performance, incidents, and improvements.
- Develop and implement emergency response plans for communication outages or disasters.
- Lead the team in troubleshooting and restoring services during critical incidents.
- Provide training to team members on new technologies, protocols, and best practices in the telecommunications field.
- Stay up-to-date with industry trends and advancements to drive continuous improvement.
- Ensure compliance with relevant regulations, standards, and data protection policies.
- Implement security measures to safeguard communication networks from potential threats.

Qualifications and Requirements:

- Proven experience in managing and leading a telecommunications team.
- Strong technical knowledge of telecommunications systems, including VoIP, PBX, data networks, and associated hardware.
- Proficiency in troubleshooting network issues and implementing solutions.
- Excellent communication and interpersonal skills.
- Ability to collaborate with cross-functional teams and external vendors.
- Strong organizational and time management abilities.
- Knowledge of industry regulations and standards..
- As a Telecom Supervisor you will play a crucial role in ensuring effective communication services for the organization, contributing to its operational efficiency and success.

**Salary**: From QAR1.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 02/09/2023

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