Design Specialist
3 hours ago
As Design Specialist for Lounges, you will be responsible to assist the Line Manager in developing, reviewing, evaluating, recommending and continuously improving product and processes for all areas relevant to In-Flight Services within the aircraft and QR Lounges for existing and to be introduced Qatar Airways fleet and lounges.
You will provide ideas through innovative thinking by exploring and studying other airlines services and by reviewing current market trends within the industry. As well as providing solutions or suggestions to the Line Manager to ensure that In-flight and On-Ground service delivery is above par with competitors.
**Accountabilities**:
- Provide suggestions and improvement plans to help define and manage “Lounges and Subsidiaries” service delivery sequence (product and services)
- Ensuring that services are designed keeping in mind various lounges in Doha and Outstations and should therefore ensure that it is designed as per local customs keeping in kind QR standards
- Developing content for the Service Guides, in order to provide employees with necessary documentation and in order to make tasks easy to comply with
- Compile and produce regular updates for the attention of the Line Manager in preparation of the Perfect Host Guide and include enhancements for new or existing facilities, services, products in order to assist Lounge staff and trainers remain up to date on all developments and enhancements within the lounge
- Assist in the introduction of new services on targeted or defined routes thereby gaining acceptance and loyalty of passengers
- Provide suggestions and ideas to allow for change and improvement based on feedback received from internal and external customers
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before. Together, everything is possible.
**Qualifications**:
- Bachelor’s Degree or equivalent, recognized qualification in Training and Development or similar field with emphasis on Customer Services within Product and Development is preferred
- Minimum 5 years of job related experience
- Relevant knowledge of Adobe desktop publishing software’s (InDesign, Illustrator, Photoshop) and Project Management tools
- Architectural and constructions experience
- Well-developed interpersonal team oriented with ability to train and develop subordinate’s skills
- Strong analytical and problem solving skills
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
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