Waiter - Cashier

4 weeks ago

Doha, Qatar Al Hazm - West Walk Full time

Job Title**:Waiter - Cashier **(Female, Preferred)

Starting Monthly Salary**:QAR 1,800** (plus duty meal, shared room accommodation, and transportation)

**Job Summary**: We are currently seeking a skilled and customer-focused individual to join our team as a Waiter - Cashier. In this dual role, you will be responsible for providing exceptional service to our guests as a waiter while also handling cashier duties efficiently and accurately.

**Key Responsibilities**
- Process guest payments, including cash, credit/debit cards, and mobile payments, accurately and efficiently.
- Handle cash transactions and reconcile cash drawers at the end of each shift, ensuring accuracy and compliance with cash handling procedures.
- Provide guests with itemized receipts and process refunds or exchanges as needed.
- Greet guests warmly upon arrival, escort them to their tables, and present menus.
- Provide attentive and friendly service throughout the dining experience, assisting guests with menu selections, taking orders, and answering questions about menu items.
- Anticipate and fulfill guest needs, ensuring a positive and memorable dining experience for every guest.
- Accurately take food and beverage orders from guests and enter them into the POS system promptly.
- Communicate special requests or dietary restrictions to the kitchen and ensure that orders are prepared correctly.
- Coordinate with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.
- Build rapport with guests and establish positive relationships to encourage repeat business and loyalty.
- Address guest inquiries, feedback, and concerns in a professional and courteous manner, escalating issues to management as needed.
- Assist with cleaning and maintaining the dining area, including wiping down tables, clearing dishes, and restocking condiments.
- Ensure cleanliness and organization at the cashier station, including the POS system, credit card terminals, and cash registers.

**Qualifications**:

- Previous experience as a waiter, cashier, or in a customer service role is preferred.
- Strong communication and interpersonal skills with a friendly and outgoing personality.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math skills and proficiency in handling cash transactions.
- Attention to detail and accuracy in order processing and payment handling.
- Flexibility to work evenings, weekends, and holidays as needed.

Pay: From QAR1,800.00 per month

Application Question(s):

- In which country are you currently located?
- If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
- Which country are you from? (Nationality)
- What is your age right now?
- Have you read and confirm the job description and salary details for this role?
- Did you work as a cashier in a restaurant or hotel before? Yes or No? If Yes, what is the name of the restaurant / hotel?

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