Section Supervisor

3 weeks ago

Doha, Qatar BALADI EXPRESS Full time

Job Summary:
The Section Supervisor is responsible for overseeing daily operations within a specific department or section of a business. This role includes managing a team, ensuring productivity targets are met, maintaining quality standards, and providing guidance to employees. The Section Supervisor also monitors performance, resolves issues, and ensures that policies and procedures are followed to achieve departmental goals.

Key Responsibilities:

- Team Supervision: Lead, train, and motivate team members within the assigned section to achieve performance goals and maintain productivity.
- Monitor Operations: Oversee day-to-day operations within the section, ensuring tasks are completed on time, and standards of quality and efficiency are maintained.
- Performance Management: Track and evaluate the performance of team members, providing regular feedback and conducting performance reviews as necessary.
- Workforce Scheduling: Organize work shifts, assign tasks, and manage staffing levels to ensure smooth workflow and adequate coverage.
- Problem Solving: Address and resolve operational issues, employee concerns, and customer complaints within the section, escalating problems when necessary.
- Compliance: Ensure that all team members follow company policies, safety regulations, and industry standards, promoting a culture of accountability and adherence.
- Training and Development: Facilitate onboarding, training, and development for team members, enhancing their skills and knowledge for optimal performance.
- Reporting: Prepare and present reports on section performance, production targets, and other key metrics to upper management.
- Inventory Control: Monitor inventory levels within the section, ensuring adequate stock is available and coordinating with procurement or warehouse teams as needed.
- Quality Assurance: Ensure all products, services, or processes within the section meet quality standards and customer expectations.

Required Skills and Qualifications:

- Proven experience in a supervisory role or a related leadership position.
- Strong leadership and team management skills, with the ability to inspire and guide others.
- Excellent communication and interpersonal skills.
- Problem-solving abilities with a strong focus on delivering results.
- Good organizational skills, with the ability to manage multiple priorities and tasks efficiently.
- Basic understanding of inventory control, budgeting, and scheduling processes.
- Proficiency in Microsoft Office (Word, Excel) and relevant section-specific software.

Preferred Qualifications:

- Prior experience in the specific industry or department the section supervises.
- Knowledge of safety regulations and quality management systems.

Physical Requirements:

- Ability to stand or walk for extended periods, depending on the section's operations.
- Ability to lift and carry items, depending on the nature of the section (e.g., retail, production).
- Flexibility to work varying shifts or overtime as required to meet production or operational goals.

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