Ays Agent

1 week ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 23054901

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your Worldat Delta Hotels.

  • Lead AI

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Byanat Full time

    We are looking for a dynamic and hands-on Lead AI & Engineering professional to spearhead our efforts in developing the next generation of AI-first deep infrastructure analytics tools. In this role, you will lead the architecture and development of our AI-first platform, ensuring the seamless integration of front-end and back-end technologies while guiding a...

  • Principal Data Scientist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Ghaia Full time

    We are seeking a Principal Data Scientist with deep expertise in Agentic AI, LLMs, and Cloud AI Architectures to lead our AI initiatives. You will play a critical role in designing, developing, and deploying multi-agent AI systems, RAG architectures, and predictive models leveraging Microsoft Azure's AI ecosystem. If you have hands-on experience in building...

  • Ays Agent

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24037168 **Job Category** Rooms & Guest Services Operations **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Ays Agent

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**25038772 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Ays Agent

    1 week ago

    Doha, Qatar MK re consulting & services Full time

    **Key Responsibilities**: - Answer and direct all incoming calls courteously. - Handle guest inquiries and service requests efficiently. - Coordinate with other departments to ensure quick resolution of issues. - Maintain detailed call logs and reports. - Provide information about hotel services and amenities. **Requirements**: - Previous experience in a...

  • Agent-guest Services-lead

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **N. Posizione** 23022296 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...

  • Area Cleaning Specialist

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    Duties and ResponsibilitiesClean and disinfect public restrooms and showers, including stocking bathrooms with adequate paper goods and soap, cleaning all surfaces, and emptying trash.Maintain glass surfaces in public and employee areas by removing dust, spots, and smears using suitable cleaning agents and equipment.Clean floor surfaces in public or employee...

  • Guest Experience Expert

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23032114 **Job Category** Rooms & Guest Services Operations **Location** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Private Equity – Partner, Head of Private Wealth AND Institutional Relations – In Qatar

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Our client is a London-based asset management firm specialising in institutional private equity, venture capital, and direct investments. There focus is on deep-tech sectors, particularly in artificial intelligence, Web3, quantum technologies, and autonomous systems. They are now looking for a Partner, Head of Private Wealth AND Institutional Relations in...