Night Manager
2 days ago
Maximize customer satisfaction by ensuring that they got the best services.
- Meets and Exceeds customer expectations by ensuring department provides excellent customer care service.
- Reviews daily events sheets and set up rooms according to the specific requirements
- available to register, process and greet guests promptly
- Contributes to the general upkeep of function rooms and related areas
- Maintains all departmental equipment, storage and work areas properly
- Prepares night audit reports as requested
- Takes ownership for all guests requests, and manages the other GSR’s accordingly
- Is aware, at all times, of current room status and room availability
- Utilises Yield Management to maximise room revenue, and to fill the hotel to maximum occupancy
- Insures all guests establish credit upon check-in
- Receives proper approval codes for cash and credit card paying customers
- Monitors Hotel Lobby area and ensures that guests requirements are being fulfilled
- Looks after all lobby and room food and beverage service during the night
**Job Type**: Permanent
**Salary**: QAR1.00 - QAR2.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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