Restaurant Supervisor

3 weeks ago


Doha, Qatar Nusret Steakhouse Doha Full time

**Nusr-Et Steakhouse**, the leader in the restaurant industry, is seeking a skilled and experienced **Restaurant Supervisor** to join our team. Since our establishment in 2010, Nusr-Et Steakhouse has set the standard for top-quality steaks, exceptional service, and a unique dining experience. We are committed to delivering excellence and have become the go-to destination for meat lovers in various locations worldwide.

As a **Restaurant Supervisor,** you will play a vital role in overseeing the daily operations and ensuring the smooth functioning of our restaurant. Your responsibilities will include:

- Supervising and coordinating the activities of restaurant staff to ensure efficient and effective service delivery.
- Providing guidance and support to team members, ensuring they are well-trained and motivated to deliver exceptional customer service.
- Monitoring the dining area, ensuring it is clean, organized, and set up according to established standards.
- Assisting in managing reservations, seating arrangements, and table turnover to optimize seating capacity and customer satisfaction.
- Handling customer inquiries, concerns, and complaints promptly and professionally, resolving issues to ensure guest satisfaction.
- Collaborating with the kitchen staff to ensure timely and accurate preparation and delivery of food and beverages to guests.
- Maintaining inventory levels, monitoring supplies, and placing orders as needed to ensure smooth restaurant operations.
- Conducting regular inspections to ensure compliance with health and safety regulations and cleanliness standards.
- Assisting in training new staff members on service standards, menu items, and restaurant procedures.
- Assisting in the implementation of promotional activities and initiatives to increase customer engagement and revenue.
- Proven experience as a Restaurant Supervisor or in a similar supervisory role within the food and beverage industry.
- Strong leadership and organizational skills, with the ability to effectively manage a team.
- Excellent knowledge of food and beverage operations, including food safety and sanitation standards.
- Exceptional customer service skills, with the ability to handle difficult situations and ensure customer satisfaction.
- Strong communication and interpersonal skills, with the ability to interact effectively with both customers and staff.
- Detail-oriented and able to multitask in a fast-paced environment.
- Proficient in using restaurant management software and point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays as required.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)



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