SAP & Database Administrator
2 weeks ago
The SAP and database Administrator is required to provide full administration support of the SAP Systems Environment, plus other databases and manage the routine activities to ensure compliance.
**Responsibilities**
- Manage routine SAP system checks and controls to ensure compliance on the following areas:
- SAP Performance Monitoring
- SAP Performance Tuning
- Solution Manager configuration and utilization (disk drives)
- SAP Transport Management
- SAP System Client copy, refresh, license management
- Security parameter management
- Configuration of SAP Routers
- SAP Traces and logs
- Workload balancing
- SAP Correction
- SAP Job maintenance
- SAP Backup
- SAP Data and DBs administration
- SA Kernel maintenance
- SAP Patch management
- Starting or stopping SAP instance
- SAP OSS Notes implementation
- SAP Basis Administration
- Review /maintain user access levels.
- Review and update system documents to ensure current and relevant for all sites and can be used as reference documents for help desk colleagues to enable ongoing support.
- Participate in SAP change projects, including preparation and execution test scripts and creation of test user IDs and controls. Cover all environments and synchronization (Test, Staging, Production)
- Prepare user guides and training materials. Manage training to new users to ensure compliant use of systems. Support end-user requests.
- Follow change control procedures to ensure all changes are logged, assessed for GMP / business impact and tracked to satisfactory completion. Ensure change controls & doc reviews are carried out within agreed targets.
- Manage end to end resolution of Major Incident (Priority 1 and 2) and determine Root Cause.
- Closely collaborate with client’s 3rd party vendors supporting Infra and other systems connecting to SAP. Knowledge and experience in Basis HANA a must.
- Manage the SAP subcontractor providing L3 Support.
- Perform his duty in compliance with client’s contractual KPIs and SLAs.
- Perform SAP Software Installation, maintenance and administration of LINUX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Fiori, Hana, Gateway, SAP Cloud appliances)
- Support environment monitoring implementation via SolarWinds for SAP infrastructure
- Handle support and implementation of Systems Management processes (Backup, Disaster-Recovery, Transport, ALM)
- Create new reports based on the data in the system, as per internal business requirements
- Be an active member of the On-Call duty support team using Fault Management and Monitoring systems of the company
**Requirements**:
- **Analytical Thinking**
- Identifies cause and effect relationships.
- Considers pros and cons, of the problem, before deciding.
- Thinks through priorities.
- **Ability to Learn**
- Quickly understands what new tasks/jobs required
- Easily learns unique job related vocabulary
- Quickly understands and uses processes, technologies and ideas that are continually being updated.
- **Flexibility**
- Adjusts behaviour to suit new procedures and systems.
- Maintains effectiveness during rapidly changing assignments or priorities.
- Changes plans if circumstances dictate.
- Must be able to work in shifts, 24/7 live environment, with on-call responsibilities as required
- **Thoroughness**
- Makes sure all necessary tasks have been completed.
- Checks work for errors and omissions.
- **Concern for Standards**
- Makes sure that work and/or projects are completed in an accurate and timely fashion.
- Makes sure that work meets quality standards
**Qualifications**
- Bachelor’s degree or equivalent in relevant field
- At Least 3 years commercial experience in a similar field
- Proficient in English - Written and Spoken. Arabic and/or Spanish is an advantage
- Closely collaborate with client’s 3rd party vendors supporting Infra and other systems connecting to SAP
- Knowledge and experience in Basis HANA is required
- Knowledge and experience in Basis FIORI is a plus
- Ability to work out of hours at short notice if required to meet with the system operational constraints
- Authorised to work in Qatar on a permanent basis.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- TEN: 3 years (required)
Shift availability:
- Night Shift (required)
Willingness to travel:
- 75% (required)
Expected Start Date: 22/04/2023
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