Waiter

4 weeks ago

Doha, Qatar Ajwan Group Full time

As a Waiter, you'll be an essential part of our restaurant's service team, delivering memorable dining experiences to our guests. Reporting to the Captain Waiter, your role involves taking orders, serving dishes, and ensuring a seamless and enjoyable dining atmosphere. Your warm demeanor, attention to detail, and exceptional customer service will contribute to our guests' satisfaction.

**Key Responsibilities**:
**Guest Interaction**
- Welcome guests with a friendly and attentive approach, creating a positive first impression.
- Provide information about our menu offerings, answering questions, and offering recommendations.

**Order Taking**
- Accurately record guests' orders, paying attention to special requests and dietary preferences.
- Communicate orders promptly to the kitchen and ensure timely delivery of dishes.

**Table Service**
- Set and maintain dining tables according to established standards.
- Serve food and beverages with care, ensuring presentation and proper table etiquette.

**Guest Satisfaction**
- Anticipate guests' needs, provide attentive service, and respond promptly to requests.
- Handle any concerns or issues with professionalism, aiming for swift resolutions.

**Billing and Payments**
- Present bills accurately, process payments, and provide receipts courteously.
- Handle transactions with discretion and respect guests' privacy.

**Service Flow**
- Coordinate with fellow team members to ensure efficient service timing.
- Maintain awareness of table availability and pace service accordingly.

**Cleanliness and Setup**
- Keep the dining area tidy and organized, promptly clearing tables after guests leave.
- Assist in setting up and cleaning the dining area before and after service.

**Upselling**
- Suggest additional menu items, beverages, or desserts to enhance the guest experience.
- Seize opportunities to upsell and contribute to the restaurant's revenue.

**Qualifications and Requirements**
- Previous experience as a Waiter is preferred.
- Excellent communication skills for effective guest interactions.
- Positive attitude and willingness to learn and adapt.
- Ability to multitask and work well under pressure.
- Attention to detail for accurate order taking and service.
- Customer-focused approach with a genuine desire to exceed guest expectations.
- Proficiency in maintaining a clean and organized work environment.
- Familiarity with Qatari cuisine and cultural nuances is advantageous.

**Job Types**: Full-time, Permanent

Pay: QAR2,000.00 - QAR3,300.00 per month

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