Housekeeping Manager

9 hours ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 23124633

**Job Category** Housekeeping & Laundry

**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in the oversight of the daily shift operations of Housekeeping and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Assisting in Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.

**Managing Departmental Costs**
- Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around

  • Housekeeping Manager

    5 days ago

    Doha, Qatar Minor International Full time

    **Company Description** NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests’ expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip. The...

  • Housekeeping Manager

    5 days ago

    Doha, Qatar Gulf Pearls Hotel Full time

    Locally available in Doha. - Assign duties to members of staff. - Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively. - Order supplies for the housekeeping department. - Maintain good relationship with customers and/or clients and suppliers of housekeeping items. - Mathematical skills needed in order to...

  • Housekeeping Manager

    23 hours ago

    Doha, Qatar Al Rayyan Events Management Full time

    Directs and manages cleaning staff in the fulfillment their daily duties and responsibilities. - Evaluates safety and sanitation work practices in job performance of cleaning staff. - Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of offices, outdoors, car parking, shops and...

  • Housekeeping Manager

    9 hours ago

    Doha, Qatar Beverly Hills Full time

    Applicant should be a graduate or diploma with a minimum 08 to 10 years’ experience in all aspects of housekeeping (including the familiarity of the cleaning materials and equipments) he will be responsible for the entire housekeeping operations of all projects in the company. He should be having good skills to prepare the budget and make proposals for the...

  • Assistant Housekeeping Manager

    7 days ago

    Doha, Qatar Hilton Full time

    Assistant Housekeeping Manager An Assistant Housekeeping Manager will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Housekeeping Manager, you will be responsible for assisting with overseeing...

  • Housekeeping Manager

    9 hours ago

    Doha, Qatar voco Full time

    **Your day to day** -To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, café, public areas, and back of house. -Implement service standards supported by training and development programs for all direct reports and their...

  • Assistant Housekeeping Manager

    23 hours ago

    Doha, Qatar Tivoli Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. The role of an...

  • Assistant Manager

    7 days ago

    Doha, Qatar Accor HQ Full time

    Assistant Manager - Housekeeping Assistant Housekeeping Manager As the Assistant Housekeeping Manager you will supervise the operations of the Housekeeping team to ensure an exceptional guest journey. What is in it for you: - Opportunity to work with an amazing and supportive TEAM! - Professional Career Development through training programs to develop...

  • Housekeeping Manager

    2 days ago

    Doha, Qatar Gold Bay Hotels Full time

    Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily - Lead, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction - Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning...

  • Housekeeping Manager

    6 days ago

    Doha, Qatar Plaza Inn Hotel Full time

    **JOB SUMMARY** Responsible for the operation of the housekeeping department, i.e. guest room floors, public areas, laundry, uniforms & linen. Overall responsible for the cleanliness of the hotel. **DUTIES & RESPONSIBILITIES**: - Responsible for the housekeeping department. - Supervise and control all housekeeping and laundry operations. - Responsible for...

  • Assistant Executive Housekeeper/ Manager

    4 days ago

    Doha, Qatar Hilton Full time

    Assistant Executive Housekeeper/ Manager Housekeeping An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Executive Housekeeper, you will be responsible for...

  • Assistant Housekeeping Manager

    9 hours ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24217389 **Job Category**Housekeeping & Laundry **Location**The St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...

  • Housekeeping

    2 days ago

    Doha, Qatar Imperial holding group doha qatar Full time

    Housekeepers are **responsible for cleaning and reporting any safety hazards to the homeowner or manager in charge**. They must complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Some Housekeepers change linens, wash dishes, and do light ironing and laundry. need :...

  • Housekeeping

    1 day ago

    Doha, Qatar Imperial holding group doha qatar Full time

    Housekeepers are **responsible for cleaning and reporting any safety hazards to the homeowner or manager in charge**. They must complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Some Housekeepers change linens, wash dishes, and do light ironing and laundry. need only Female - Local, in...

  • Executive Housekeeper

    5 days ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Assistant Manager Housekeeping

    6 days ago

    Doha, Qatar IRS Tunisia Full time

    **Job Types**: Full-time, Permanent **Salary**: QAR6,000.00 per month **Experience**: - Assistant Housekeeping Manager: 5 years (preferred)

  • Executive Housekeeper

    6 days ago

    Doha, Qatar Emarald Group Full time

    : The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions. Participates in and enforces quality assurance for Housekeeping Department and...

  • Housekeeping Head

    23 hours ago

    Doha, Qatar Tawar Mall Full time

    We are currently seeking a highly skilled and motivated Housekeeping Head with a **proven track record in the Hospitality industry**. - Must possess a strong personality to effectively manage and lead team members and supervisors. - Directing and Supervising all facets of housekeeping operations. - Formulating and enforcing stringent cleaning protocols. -...

  • Executive Housekeeper

    1 day ago

    Doha, Qatar Hilton Full time

    An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Housekeeping Coordinator

    1 day ago

    Doha, Qatar Hilton Full time

    A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. **What will I be doing?** As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and...