Mgr-quality

7 months ago

Qatar Marriott International, Inc Full time

**Job Number** 24084828

**Job Category** Procurement, Purchasing, and Quality Assurance

**Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Quality Assurance Goals**
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

**Managing Quality Tools**
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes issues and identifies trends.

**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.

  • Quality Manager

    2 months ago

    Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24185151 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing quality assurance...

  • Mgr-training

    6 months ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 24072730 **Categoría de Empleo** Human Resources **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Mgr-training

    6 months ago

    Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 24072730 **Catégorie d'Emploi** Human Resources **Lieu** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de l’égalité d’accès à...

  • Mgr-restaurant

    7 months ago

    Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 23194317 **Catégorie d'Emploi** Food and Beverage & Culinary **Lieu** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de l’égalité...

  • Mgr-credit

    7 months ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 24050852 **Categoría de Empleo** Finance & Accounting **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Mgr-credit

    7 months ago

    Qatar Marriott International, Inc Full time

    **رقم الوظيفة** 24050852 **التصنيفات** Finance & Accounting **الموقع** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Quality Control Agent

    6 months ago

    Qatar Vistas Global Full time

    Check and validate banking files and reports - Conduct regular inspections of incoming materials, in-process production, and finished products to ensure compliance with quality standards - Develop and implement quality control procedures and guidelines to maintain product integrity and consistency - Collaborate with production teams to identify areas for...

  • Senior Quality Auditor

    7 months ago

    Qatar SQA Services Full time

    SQA is a leading Quality Assurance and Supply Chain solutions firm. SQA manages Supplier Audit and Supplier Development programs for clients in quality-critical industries, including Pharmaceutical, Medical Device, Automotive, Aerospace, and Electronics manufacturing. Clients leverage SQA’s network of Quality Professionals in more than 90 countries as an...

  • Kitchen Supervisor

    7 months ago

    Qatar Apparel Group Full time

    P OSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. K ey Responsibilities P eople Management - eads by example and demonstrates the importance of treating every...

  • Mgr-sales I

    7 months ago

    Qatar Marriott International, Inc Full time

    **رقم الوظيفة** 23205676 **التصنيفات** Sales & Marketing **الموقع** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Mgr-sales I

    7 months ago

    Qatar Marriott International, Inc Full time

    **Номер вакансии** 23205676 **Категория работы** Sales & Marketing **Рез.** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?** N **Сфера...

  • Mgr-banquets I

    7 months ago

    Qatar Marriott International, Inc Full time

    **رقم الوظيفة** 23193251 **التصنيفات** Event Management **الموقع** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Quality Inspector

    7 months ago

    Qatar McDermott Full time

    **Company Overview**: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...

  • Associate Service Quality Retail

    2 months ago

    Qatar QNB Full time

    **Business Unit** - QNB - Qatar- **Division** - Retail Banking- **Department** - Retail Banking- **Country** - Qatar- **Closing Date** - 30-Jun-2025**About QNB**: Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...

  • Quality & Risk Manager - Quest Search & Selection

    6 months ago

    Qatar Talent Pal Full time

    As a Quality and Risk Manager, you will be driving excellence in quality and risk management within the automotive industry through proactive processes and strategic collaboration. - Establish, implement, and maintain Quality Management System processes. - Coordinate the development of Client's Quality Management System. - Safeguard company third-party...

  • Mgr-front Office Ii

    7 months ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 24042107 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Mgr-front Office Ii

    7 months ago

    Qatar Marriott International, Inc Full time

    **رقم الوظيفة** 24042107 **التصنيفات** Rooms & Guest Services Operations **الموقع** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Quality and Operations Manager

    6 months ago

    Qatar Talent Pal Full time

    **JOB SUMMARY**: Provides technical leadership for the location to assure high quality service to the client. Forecasts equipment requirements, defines technical problems or equipment design limitations and contributes to solutions. Works with field management to correct technical problems. Monitors introduction of new services and/or equipment and insures...

  • Principal Assurance Specialist

    7 months ago

    Qatar Talent Pal Full time

    **Job Overview**: Managing Area Certification Audits and Internal Audits, KPI/QI'S, Management System Manual, Continual Improvement Initiatives, Quality Trainings **Key Tasks and Responsibilities**: - Prepare and review of procedures and work instructions - Assist in revisions of the standard manuals, preparation of the Management Review Meetings, External...

  • Administrator-quality

    6 months ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 23201376 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Ingresar el estado de las habitaciones limpias en las hojas...